website link to The Hartford goes through AARP and that page throws an error

[frankc2]

This happens EVERY time I log into our Hartford; it rolls to an AARP page that throws a "Server Error in '/Policy' Application.
Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>"

This happens with two totally different browsers.

[AARPConsumerCare]

@frankc2  I'm sorry you're having trouble! What link are you using and what 2 browsers? Here is a direct link to The Hartford page for you to log in: https://www.thehartford.com/account-access If you're still having trouble accessing The Hartford website, please contact them at www.thehartford.com/aarp For issue resolution and questions, please call: 888-808-5254. Thanks!  Jodee R.  

[MartynP267354]

Yes indeed, anyone following the link to Harford Auto insurance is making an error - a grave error.  Hartford offered me a competitive quote in 2023 but then applied rate increases at each renewal period well above the general rate of inflation. Today they want a full 75% more (no claims, same vehicles, excellent credit etc.) than they did in March 2023.  Left my previous insurer because of 10-15% period increases, but Hartford have taken things to a whole new level (even after taking their 4 hour defensive driving class). And what does AARP do to help? You guessed it - they continue to support Hartford's claim of being a value leader for seniors.   Time to shop. 

[AARPConsumerCare]

Hi @MartynP267354, I'm sorry to hear your policy with The Hartford has increased. I would like to get you in touch with our Member Relations team. Please send me a private message. Thank you. - Diana G.