Hello, and Welcome to the AARP Help, General Help Forum

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This is your go-to space for asking questions and getting assistance from our agents regarding membership inquiries.

Before you start, please take a moment to review our Community Guidelines and AARP Terms of Service. For additional help, click the help link located in the upper right corner of any forum page.

Important Notes

• This forum is public, meaning anyone can read posts. However, only registered users of the AARP website can reply. If you wish to participate and haven't registered yet, click the register link at the top right of this page.
• Users can edit their posts after posting.
• The Help Forum includes three sections: Membership, Benefits & Discounts, and General Help. All posts in these forums are public.
• You can subscribe to receive email updates for any forum, thread, or specific post by clicking on the three dots ("...") at the top of each forum category, thread, or post, and selecting the "subscribe" option.
• To unsubscribe, follow the same steps, but note that the "subscribe" option will now read "unsubscribe."

Best Practice

• Show appreciation for helpful responses by “Accepting the Solution” when your question is answered.
• To post a new topic, enter the Account Questions or Member Benefits communities and click "Start a Topic." On the new page, titled "New Message," enter a clear and concise subject. In the Body field, include all necessary details, especially for technical topics. You can also add links, photos, or videos using the editing tools. Add relevant tags to help others find your post. Review your message for formatting and spelling before clicking "Post."

Remember

• Do not post private information such as credit card numbers, Social Security numbers, membership account numbers, personal addresses, or phone numbers.
• If specific membership information is needed, send a private message to an agent by clicking their username and selecting "Send this User a Private Message" on the right-hand column.

We’re glad to have you here and look forward to your contributions!