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- Syncing Fitness Tracker with AARP Now to earn Rewa...
Syncing Fitness Tracker with AARP Now to earn Rewards points
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Syncing Fitness Tracker with AARP Now to earn Rewards points
I see that you can sync your fitness tracker to the AARP Now app and earn Rewards points for hitting fitness milestones. However when you drill down to the instructions it says you need v3.20 of the AARP Now app to sync the fitness tracker, yet my Apple App Store only has v3.19. I have AARP support looking into this but wondering if anyone else has been able to find v3.20 and/or sync their fitness tracker (specifically Apple Health on the iPhone).
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@randymi1953 Sounds like you are having an issue in the AARP Now app -- thanks for letting us know about that. To get you up and running, try syncing your device online here: https://aarp.info/2BYZeNj
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Thanks for those suggestions, @MeredithB910151! It's so helpful for us to hear from users like you.
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I'm also NOT receiving my 10,000 steps/day points from my fitbit! Both the AARP site & fitbit site show they are linked & I just had a lengthy conversation with fitbit. They say the only 3 things AARP requested to be shared is: "nutrition, heartrate, weight". NO request for "activity/walking/exercise/exertion"--or whatever term AARP wants to use for number of steps I take! Hey AARP---how about fixing this???
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Thanks for the advice. Just needed to log out and log back in and then follow your easy and clear instructions
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I have the same problem. I read the FAQ and it says you opt-in to rewards and then select sync fitness tracker. Well, it seems that if you have already opt'd-in to rewards then there isn't an option in the app to sync fitness tracker. I called to get this escalated.
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@randymi1953 I sent you a private message asking for specific information to help troubleshoot if you are still experiencing an issue, please reply Thanks.
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I have removed the App 3 times, detached AARP on the Fitbit website 3, times reinstalled the Fitbit app 3 times, still no points.
I also have subscribed to all the newsletters and haven't received any newsletters since day one of the new Rewards program either.
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@jbear105 Yes! You can go to My Account - the click on the 2nd tab (Account Details) and you will see option to change
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First time I knew the iphone was tracking my steps since I first bought it a few years ago! Only problem is, the health app has a few hundred entries for each day. I have no idea why it breaks it up that way.
I did find a free app that will let you export the data to the numbers app or Excel. It is called QS Access. Only problem is it will export the whole table of data in your health app, but you can limit it to steps. Use Air Drop to move it to a MacbBook for easier manipulation, so you can copy the current day, previous day or whatever to its own spreadsheet and add a sum formula to see what your total number of steps are for the day.
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@RussellP197074 wrote:First time I knew the iphone was tracking my steps since I first bought it a few years ago! Only problem is, the health app has a few hundred entries for each day. I have no idea why it breaks it up that way.
<snip>
Russell, at the bottom of the health app screen, you should see 4 options ... Health Data, Today, Sources, and Medical Data. Click on Today. This should take you to a screen that shows a consolidated total of all steps for the day. If you then click on steps, there is the option for "show all data" which is the screen you are seeing with the hundreds of entries for the day. Click the "back" button in upper left to go back to the consolidated totals screen.
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@a655132b wrote:
@RussellP197074 wrote:First time I knew the iphone was tracking my steps since I first bought it a few years ago! Only problem is, the health app has a few hundred entries for each day. I have no idea why it breaks it up that way.
<snip>
Russell, at the bottom of the health app screen, you should see 4 options ... Health Data, Today, Sources, and Medical Data. Click on Today. This should take you to a screen that shows a consolidated total of all steps for the day. If you then click on steps, there is the option for "show all data" which is the screen you are seeing with the hundreds of entries for the day. Click the "back" button in upper left to go back to the consolidated totals screen.
Thanks. I looked for the app but i couldn't find it. I was accessing the data through the settings screen. Found the app tucked away in a group called entertainment! That's much easier. Now I need to get back outside. I am about 600 steps short!
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I just succeeded!
So, I downloaded the new App, relogged in and selected the AARP card on the bottom right corner. This time AARP rewards was listed right in the middle of the screen. .... and I clicked on it and from there it allowed me to choose my tracker (apple health) and it synched up nearly immedately.
I hope this helps!
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@ds44805353 You should log out and back in again if you are not seeing it.
"I downloaded AARP Perks to assist in staying connected and never missing out on a discount!" -LeeshaD341679