I haven't seen the error since I started avoiding those specific two videos. I'm back to the occasional 1 or 3 random videos that simply fail to give points but can be refreshed.
I did notice that if my laptop is on battery power instead of plugged in, there is a higher chance of some video flakiness. I suspect the laptop's CPU goes to a lower power state and can't easily keep up with the video stress.
I can't even imagine doing this on a device with less memory and slower processor, like a tablet or phone. It probably would take hours to accomplish what I can do in 15 to 30 minutes. Oh well, this trusty 6yr old Windows 8.1 laptop still gets the job done.
This "Sorry, no points this time" issue seems to persist. 2 videos (Denise Austin videos, coincidentally) gave me that message today while still showing the 300 point badge. Then, upon refresh, their badges converted to checkmarks as if completed. My calculation showed that was not the case, as I was 600 short at the time.
Moving on, I loaded 2 other unwatched videos and was able to receive their 2 x 300 points. The rest of the activities continued without issue to max.
It appears Admin can't see our full transaction history to see which exact videos were awarded the points. They only see a running list of points added to the account. If you watched additional videos after not receiving points for a prior video, Admin is assuming the points have been awarded for all videos watched.
I have watched a few 10-minute exercise videos when they were released and not awarded points. It has been a recurring issue and it seems there's no fix.
I always verify if I get my points by right-clicking the AARP logo on the top of the page, and opeing in a new tab or window. The Rewards points in that new tab/window tends to be updated to the correct current state.
The 2 videos I mentioned in my previous consistently gave me no points. I never went back to them again. Luckily, there are more than enough videos to view that are less than 2 minutes, if one doesn't want to waste too much time.
Same issue again today: same 2 videos give me "Sorry, no points at this time" error, showing the 300 points badge. Upon page refresh of the respective videos, the badges turn into completion checkmarks, but no points given (No worries, by the time you see this I'll probably have maxed with other activities)
I encountered that error message again "Sorry, no points this time" as shown in the original post.
I suspect that using the Promo code before all the activities confused the accounting calculators.
After daily login (15pts), 23 videos (6900 pts), one calculator/tool (75 pts), and one quiz (450 pts), the daily total would be 7440. At that point, I was told I maxed out! The only possible reason could have been if the Promo code (100 pts) was counted as part of the daily max.
The next quiz gave me "Sorry no points this time", but in the end, those last 450 points did count to the total anyway. (Sure wish I could get you a screen shot of the transaction history - hint, nudge).
Not sure this will help nab that bug, but it's a start.
At this time, it is definitely recommended to do "Bonus" activities after reaching max already. That way we have batter chance to catch those that don't give the bonus, like the Bonus Bundle.
Doing the Promo first did seem to reveal an issue with the way the points are tracked in the background, though. While I did end up getting all the expected points, the system was confused. It's like were training a baby AI or something.
I was able to complete quizzes after I reached 7,440 points yesterday, but it did not give me credit. I used the promo code on Tuesday without issue.
When I achieve 7,440 points (or 7,450 actually), according to the rules, I should able to get credit for one more activity that earns 500 points or less. I did not get credit for completed quizzes or videos after reaching 7,440 points yesterday, even though, notices after the quizzes stated that I earned another 450 points.
A Transaction history that showed earned points (and other entries) would be of help here.
Very strange and hope it is a one day issue.
I'm sorry that I can't be of any help with the promo code @ralmon but I always use the promo code after reaching the maximum points allowed and it works.