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- Re: When will the site be fixed to allow the purch...
When will the site be fixed to allow the purchase of gift cards?
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When will the site be fixed to allow the purchase of gift cards?
It's so frustrating that I have been trying to purchase gift cards for 2 days with no luck. I keep being told to just keep trying with no hope in sight. Someone please help!
Solved! Go to Solution.
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@CheriS603303 I'm terribly sorry for the frustration this has caused, Cheri. The AARP Rewards site is still experiencing intermittent issues and our team is working to get it fixed as soon as possible.
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This is very inconvenient. Please get the cart going soon or come up with another solution. I too have a payment due for a cruise that I was relying on using gift cards. This could cost me hundreds of dollars that I would be saving by being able to purchase the cards.
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This is completely UNACCEPTABLE!!!! The only reason I even have this membership is to purchase the cards and haven't been able to all week. I think I've literally had some kind of issue EVERY TIME I've tried to buy cards on several occasions. RIDICULOUS!!!!! Get a sight that works or don't offer the perks!!!
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@CheriS603303 I'm terribly sorry for the frustration this has caused, Cheri. The AARP Rewards site is still experiencing intermittent issues and our team is working to get it fixed as soon as possible.
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This is a common issue. Today is 2/23/24 and this post goes back to 2022. Please talk to AARP about allowing purchases over the phone since there are issues with the website. What is the use of the membership if you cannot use it to access the rewards advertised on the AARP website?
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I apologize if this is the wrong place to post this. Having issues with this app.
Is there an estimated time frame for when the gift card purchase issue will be fixed? Will it at least be fixed by the end of the month? I haven't been able to purchase 1 card this month! I was charged for some gcs multiple times. However, I never received any cards! And now, I'm unable to checkout period. If it doesn't get fixed by the end of the month, will we be allowed to purchase this month's cards with next month's? In other words, will I be able to purchase 10 gift cards next month if it's not fixed by September 30?
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@JaniceS650905 Unfortunately, we do not have an estimated timeframe for resolution of the site issues. Our designated team is working to remedy the problem as soon as possible and we will publish more information as it becomes available.
Did you receive any error messages when you were trying to purchase those GCs? Also, please check your card statement and confirm if the charges are pending or if they have posted. A pending charge will typically fall off within 72 hours when a transaction does not go through. Please don't hesitate to reach out and send me a private message if any of the charges post and you did not receive the GC email. The steps to send a private message can be found here: How to Send a Private Message
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@1powerguy I'm really sorry but the only way to purchase a gift card through the AARP Rewards program is through the AARP Rewards site.
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"I downloaded AARP Perks to assist in staying connected and never missing out on a discount!" -LeeshaD341679