Reply
Contributor

Getting an error trying to redeem rewards

I was trying to redeem rewards and even though I clear my cache and restart the browser, I keep getting this error:

"We apologize for the inconvenience, your session has expired. Please login to proceed".

 

I've even tried different browsers.  Can you check my account?  Thanks

 

 

0 Kudos
890 Views
1
Report
Community Concierge

@ernestj830230 Thanks for reaching out and letting me know. What exactly are you trying to do on the Rewards site when you get that error? Is it when you try to submit a payment? When you login?  Also, please visit out article here to determine if your browser is up to date and compatible with our site: https://help.aarp.org/s/article/site-issues

0 Kudos
836 Views
0
Report
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Users
Need to Know

AARP LIMITED TIME OFFER: Black Friday Sale. Join or renew for just $9 per year when you sign up for a 5-year term. AARP Membership Black Friday Sale

More From AARP