Getting an error trying to redeem rewards

[ernestj830230]

I was trying to redeem rewards and even though I clear my cache and restart the browser, I keep getting this error:

"We apologize for the inconvenience, your session has expired. Please login to proceed".

I've even tried different browsers.  Can you check my account?  Thanks

[AARPJanelleM]

@ernestj830230 Thanks for reaching out and letting me know. What exactly are you trying to do on the Rewards site when you get that error? Is it when you try to submit a payment? When you login?  Also, please visit out article here to determine if your browser is up to date and compatible with our site: https://help.aarp.org/s/article/site-issues