Nothing works for me on the AARP Rewards site - not the quizzes, not the activities, not the sweepstakes, nothing. I never earn points for anything, and when I try to use points either nothing happens or I get an error message. It has been that way for months. I have 55,715 points and can't earn more or use what I have.
Example: I try to enter a bonus code and get the error message "An error occurred. Please contact Customer Care for assistance."
I've been trying for almost a month to purchase a gift card from aarp rewards. Every time, the checkout tells me "Something went wrong with your transaction. Please try again or contact AARP Rewards Support ",
I am using the same credit card as used months earlier. Also tried different cards & PayPal. It's as if my account has been blocked from making purchases.
I talked to two people at support. Neither was of any help.
The program was working fine through December 2020. Then "welcome to 2021" and a completely worthless (un)rewards program. Not only have they removed ALL of the gift cards you can get for points, but now most of the sweepstakes have disappeared too. What they are doing is unethical and dishonest. They are encouraging people to earn points then making it impossible to redeem them. Oh yes, they will point out something like the "soap card" which isn't something I or anyone I know would have any use for, but hey, it gives them a lame way of claiming the program is still working. NEWS FLASH: It isn't working. They need to be honest. If the points are worthless (which in my opinion they are), they should stop letting people save up more points. Let folks do the quizzes, videos, etc. WITHOUT EARNING POINTS. Don't build up expectations.
As for the "NEW AND IMPROVED" program, whoever the idiot was behind trashing the former system for this piece of garbage they should be taken to the wood-shed.
Until AARP gets its act together they are just trashing their reputation. I for one will not be using their referral program. If I can't trust their word for something as simple as a rewards program why would I think they have my best interest at heart by recommending other business to me.
My biggest disappointment, I renewed my membership last fall for 5 years. Trust me, I won't be making that mistake again.
I'm not having the same problem, I just wanted to find out about the maximum number of points you can earn. I know it's 7500 but my question is what happened to the ' You've reached your maximum points for the day ) at the moment I have to check my transaction history often. I'm just saying