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Re: Ask The Expert: Get your questions about fraud answered

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@dmjmlmI know on my phone, I can click on the callers (texters) info and then at the bottom it states "block this caller" and then click on that which will block their texts as well. Here is the instructions for Apple. https://support.apple.com/guide/iphone/filter-and-block-messages-iph203ab0be4/ios and Samsung https://www.samsung.com/au/support/mobile-devices/block-or-unblock-numbers-from-sending-me-a-text-me...

 

 

 

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Re: Ask The Expert: Get your questions about fraud answered

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How do you block a text message?

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Re: Question about fraud answered

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@OlifIt's hard to tell what the letters are without seeing them, but my suggestion would be to 1. go through your records, do you owe them money or are these charities sending a request for donation? 2. look the company up online and check out their consumer reviews 3. call the correct phone number for them (look it up online on their website or in the phone book) and ask them about the letters. 4. you can always call the AARP Fraud Watch Network Helpline at 1-877-908-3360 and ask to speak to a fraud specialist who can try to help decipher the request in the letters.

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Question about fraud answered

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I recently received some letters from local agencies requesting that i would pay them to what is owed. Should i wait until I receive offical notice, or shall I want for them to call to confirm?

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Re: Ask The Expert: Get your questions about fraud answered

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@JamesT57610Oh, I'm so very sorry this happened to you. This scam is so popular and has stolen billions from people just like yourself. You are right in saying these scammers are so smooth, they know exactly what to say and how to steal from you. I've talked to victims of this scam who are in ages of 20 to 95 from retired teachers to CEO's of companies. It can happen to anyone.

I'm glad you reported it to all the authorities and I would continue to talk to your credit card company to see if they will work with you. Have you checked the gift cards to see if there is any balance left on them? Reason these criminals ask for payment in pre-paid gift cards are because they are virtually untraceable and many people, like yourself, don't know what they are used for, so when someone tells you, with authority to buy one of them, you do. Gift cards should only be used to give as a gift to a family member or friend, never to pay for a service like in this case, or to pay a fine with the government, as some of the scams implore you to do. I'm sorry to be a pessimist here, but in my 18 years I can't even count on one hand when people have got their money back. The scammers steal your money and it's very hard to trace where it went and who has it. I'm sorry you were a victim of this horrible scam. Please call our Fraud Watch Helpline if you need more help or support 1-877-908-3360, our fraud volunteers are here to help.

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Re: Ask The Expert: Get your questions about fraud answered

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@KarenH592465I wonder if this was the social security impostor scam call. They are still the most popular scam call right now. However, what is coming up close in #2 spot is the Amazon Impostor scam call or email. It's where they tell you someone has charged fraudulently to your Amazon account and you need to either allow them access into your account to fix it or charge up money on your credit card to avoid anymore charges. Amazon will never contact you this way! These scammers are good, they know how many of us use Amazon and they are casting a wide net. I actually just got the call myself and they say "oh yes, ma'am, this is the real Amazon and we are worried about your account."

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Re: Ask The Expert: Get your questions about fraud answered

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@MartinG987436I assume you are not expecting any calls from Guam? If not, you can certainly block the number, this will only help if they are using the same phone number. You can work with your telephone provider to see if they can block calls from this particular area code. You can also look into call blocking technology, especially if it's on your smart phone where you are getting these calls.

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Re: Ask The Expert: Get your questions about fraud answered

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This happened to me last week.  When the "Goggle" message came up, I deleted it and shut my computer down & when I waited a few minutes & signed back in everything seemed to be back to normal.  So far no more problems.

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Re: Ask The Expert: Get your questions about fraud answered

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I had 5 calls from the same number just like this (foreign accent, warning me about legal consequences if I don't call back).  These were 2/22/20 through 2/24/20.

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Re: Ask The Expert: Get your questions about fraud answered

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I was very recently the victim of a computer scam. I closed out of a program and suddenly a voice came on the computer saying my computer has been infected with various viruses. The screen looked like a Microsoft Windows screen. There was an 866 number of the Windows logo. I called and a gentleman answered advising he was aware of the problem. I was in panic mode. I tried reaching my I.T. guy. This fellow required that I buy Google Gift cards in various denominations. He said my credit card would show a credit. Bottom line each vendor gave me the gift cards except Target. Security director said I had been scammed. I was shocked.

What recourse, if any do I have? My bank advised this was a voluntary transaction. They would not issue me a credit. The merchants say to take it up with AMEX.

I didn't know what a Google gift card is! They are investigating the scam. I filed a report with the FBI and local police department. 

The scammer was very smooth. Total victimization.

Any suggestions. 

Thanks

JDT

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