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Avoid Optum RX - Worthless

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jp65591993
Contributor
‎12-19-2020 08:55 AM

Avoid Optum RX - Worthless

Been 10 days since order and prescription never received. Tracking claims shipped yet USPS has no record of receiving package. United Health Calls handled in India with severe communication issues. Waiting for high blood pressure meds and cant get anyone to reslove.

State Attorney General needs to review OptumRx practices. 

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somarco
Conversationalist
‎12-20-2020 07:08 PM

@jp65591993 AG can't help. Out of state pharmacy and insurance carriers not in AG's jurisdiction.

 

Forget mail order. Use GoodRx 90 day refill @ local pharmacy. Probably lower copay, less hassle.

 

Most of my clients never run their generic drugs through the drug plan. Only use plan for brand name.


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GailL1
Honored Social Butterfly
‎12-21-2020 11:49 AM

 

@somarco 

It seems that OptumRx  (UHC) has developed a type of GoodRx of their own called Optum Perks.

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