It has always been a hit or miss having the transaction history to display or the black dashboard to show earned points, however, for the past several months, the transaction history and black dashboard has been consistently non-functional. When trying to access the transaction history, an error message appears showing a blank page. The black dashboard only shows the amount of "Total Savings". To view the accurate recording of "Earned Points" is to log into your AARP account which is the only work around.
I gave up on the transaction history a long time ago. Now, I just hope that all my earning activities are hitting the scoreboard and my redemptions, if any, follow through.
BTW: My black banner finally shows something consistently. I did win the $15 Baskin Robbins egift card on the Daily Instant Win several days ago. That $15 does show at the left of my black banner, but still nothing else.
I wish I could help you with the Transaction History, but I can only view my total points earned and I've had the problem since October 2019 and then shortly afterwards the black information banner went blank.
The black banner may pop up with some inaccurate information right before maxing out daily activities and disappear with the every next activity.
Hopefully someone from IT can figure it out and fix it soon.
Most of us who are experiencing this problem have tried everything to no avail. Join the party.
Thank you, Marylin! I know it doesn't help solve the problem, but I am glad you told me it is not just me. I wonder if anyone on the tech ends reads these posts and tries to fix problems. I have officially joined the party, which seems to be going on way past curfew!
@debiva Thanks for your activity in the AARP Rewards program! We are aware of this issue and are continuing to work on resolving it. In the meantime, I can help by verifying your points and activity for you. Feel free to send me a private message.