CVS INSTANT WIN ERROR

[rednexsrus]

What gives with this CVS INSTANT WIN error ? 
I thought we were past all this junk !!

[SpringIsHereVA]

Michael @MichaelH852670 , thanks for letting us know it is now fixed. Sorry you DIDNOT win - maybe NEXT time.  👍

Lucy @rednexsrus , did you WIN?  🙄

@a170938b , @J896552 , Maria @MariaK113398 , @k380494p ,

@JoLo49 & Sean @SeanK1 , wishing you GOOD LUCK!!!

Nicole

[rednexsrus]

@SpringIsHereVA 

NO I did not Nicole

I never went back & tried again, figured it would de a waste of time.

[MichaelH852670]

It appears to be fixed now. I just tried it and it ran... I did lose though 😞

[AARPConsumerCare]

Hi rednexsrus. We encountered a temporary outage with the Instant Win play, which caused your play status to show "fulfillment request failed" instead of indicating a win or loss. Although points were initially deducted and displayed on your Rewards Dashboard, the deduction was immediately reversed, and the points were added back to your balance since the play was cancelled. This point deduction and reversal do not appear in your Transaction History. Rest assured, your point balance is accurate, and you did not lose any points for game play. We apologize for any inconvenience this may have caused. - Brandon C.

[rednexsrus]

Wow !! Double WOW !!

I cannot believe what I am reading here, an honest explanation of a mishap, glitch in an AARP game play (unheard of).

Thank you Brandon C. for your reply but be careful, you may get tagged as a good guy. 😉

Have yourself a great day ( although it’s gonna be hot)

[JoLo49]

It appears the CVS Instant Win game has been removed, but no replacement has been added. 

[AARPConsumerCare]

Hi JoLo49. We encountered a temporary outage with the Instant Win play, which caused your play status to show "fulfillment request failed" instead of indicating a win or loss. The Instant Win has been temporarily removed from the catalog while we investigate the issue. We apologize for any inconvenience this may have caused. - Brandon C.

[J896552]

Likewise, I got the same failed message.  I logged out, logged in and tried again.  Same thing.  In total I tried 3 times.  I then tried the free entry, but it didn’t work either.

[AARPConsumerCare]

I can understand your frustration, @J896552. There was a temporary outage with the CVS Instant Win play, which caused your play status to show that error. The deduction of the points was immediately reversed. Thank you for your participation on AARP Rewards. - Diana G.

[MariaK113398]

Free method of entry is not working either. They finally have a decent instant win and of course it's invalid!

[k380494p]

I kept trying for the CVS gift card. Got

the invalid message but got 50 points deducted six times.

[AARPConsumerCare]

k380494p Our apologies as we experienced a temporary outage with the $10 CVS Instant Win play. During this outage, points were deducted, but were immediately added back. The deduction and the reversal will not appear in your transaction history. Rest assured, your point balance is accurate, and you did not lose any points for game play. - Christy C. 

[SpringIsHereVA]

[Sunday 6/29/25] @k380494p  , contact AARP tomorrow (Monday) when they return to work at 8am ET for them to RETURN these points to YOUR Rewards Account. Per the posts on THIS SITE, they have been doing so. Lol, IF you can Private Message (PM) them, send them one. IF not, call or chat. The Text Option is a "waste" of time = AI/bot responds with the "clear your cookies" we all know about. With chat, type CUSTOMER SERVICE AGENT to "all" of the annoying & persistent AI/chatbot questions it sends you. It will eventually transfer you to a HUMAN CHAT PERSON. Good Luck

[a170938b]

The very interesting thing is that each time I tried to win the CVS gift card, 50 points have been deducted; 3 times! Very sad!

6/29/2025	1 $10 CVS Pharmacy® Gift Card instant win play	-50
6/29/2025	1 $10 CVS Pharmacy® Gift Card instant win play	-50
6/29/2025	1 $10 CVS Pharmacy® Gift Card instant win play	-50

[SeanK1]

Looks like I lost about 200 points because of this again. 😡

[SpringIsHereVA]

[Monday 6/30/25] Sean @SeanK1  , contact AARP (they are here TODAY until 8pm ET) for them to RETURN these points to YOUR Rewards Account. Per the posts on THIS SITE, they have been doing so. Lol, IF you can Private Message (PM) them, send them one. IF not, call or chat. The Text Option is a "waste" of time = AI/bot responds with the "clear your cookies" we all know about. With chat, type CUSTOMER SERVICE AGENT to "all" of the annoying & persistent AI/chatbot questions it sends you. It will eventually transfer you to a HUMAN CHAT PERSON. Good Luck

[SpringIsHereVA]

[Sunday 6/29/25] @a170938b , contact AARP tomorrow (Monday) when they return to work at 8am ET for them to RETURN these points to YOUR Rewards Account. Per the posts on THIS SITE, they have been doing so. Lol, IF you can Private Message (PM) them, send them one. IF not, call or chat. The Text Option is a "waste" of time = AI/bot responds with the "clear your cookies" we all know about. With chat, type CUSTOMER SERVICE AGENT to "all" of the annoying & persistent AI/chatbot questions it sends you. It will eventually transfer you to a HUMAN CHAT PERSON. Good Luck!

[a170938b]

Thanks!

[SpringIsHereVA]

You are welcome @a170938b  💛

[a170938b]

Same error for me,

The main problem of AARP Rewards is the lack of quality control. Which shows time after time how little they care about their customers.

Praise the Lord that it's Sunday, otherwise the Bots that man consumer care would suggest that we send them a private message which is a way to pretend to do something while doing absolutely nothing to solve any problem of course. That might happen tomorrow though....

[JoLo49]

I got the same error also.

[SpringIsHereVA]

Well Lucy @rednexsrus & @JoLo49 , what happens in ONE DAY? July 1st!!! Yesterday I got "logged out" while earning points (quiz). So I figure we are headed to the usual FIRST OF THE MONTH routine. I NO longer do Instants. Good Luck my friends. Nicole

[rednexsrus]

Hi Nicole, 

hate that admin has caused you to give up on the instant wins. For me it is the only thing left in this program that I really like. I do enjoy the thrill at winning one, plus maybe picking up a decent points only gift card now & then. ( no $5 coupons for me ). I do like these community discussions as it gives me a chance to call out AARP & this administration on what a disgraceful circumstance they have put us seniors and this rewards program in. It’s really sad 😓

when people get to the point that they don’t care about anyone but themselves.

[SpringIsHereVA]

Lol Lucy @rednexsrus , are you ready for July 1st??? I cannot wait to see what members post when it starts. Nicole

[rednexsrus]

@SpringIsHereVA 

Good morning Nicole

well I said I like these instant wins games and now it looks like I may get to play a few more of them. July has started off with a total of 14 Instant Wins, 7 are $10 wins and 7 are $25 wins (unheard of)

there are suppose to be 92 winners on each $25 game for a  total of (644 wins) and 200 winners on the $10 game for a total of  (1400 wins). 2044 possible winners in the new instant win game. A lot more then what was offered in the past but still we are among the MILLIONS that are playing every day.

wish me LUCK. 🤣

[LenaBee]

I saw the $25 Instant Wins before they disappeared as well. Besides noting  the 92 winners for each card, the date of play was through September 30, 2025 for most, but the Lowe's was by June 30, 2025 - which was already in the past by the time it posted. I was able to play them before they disappeared at 50 points each, but none were winners. Curious situation, but I would be interested in playing if they were re-posted, even if the odds of winning are probably lower than the usual $10 gift certificates!

[RenateW69623]

I saw the $25 Instant Wins when I checked for the new extra credit gift cards, but thought this was probably an error, which has happened before, so didn't play them.  Now they are gone, so I guess it was an error.

[SpringIsHereVA]

Hmmm, sounds like July 1st is working for you Lucy @rednexsrus !!! Glad to hear this & so far NO one has complained. Wishing EVERYONE good luck for July. Nicole