new month same problems

[AndrewM333062]

cannot access  extra credit rewards 5 days of maintenance did not solve any problems

[KellytheBelly]

Okay everybody, should be good to go! 😊

https://www.aarp.org/rewards/redeem/extracredit/

[KellytheBelly]

We have an update! December is here, with some prezzies. Can't wait to see what I got. 😂

[BeachGirl23]

Pick your holiday movie reply:

'You're a mean one Mr. Grinch'

'Skunked again'

I am sure there are others but nothing is coming to mind right now. Anybody else have some holiday movie response? 🎅 

[KellytheBelly]

Latest update...

! 'AARP Rewards is currently experiencing technical issues with extra credit lessons. We apologize for the inconvenience and thank you for your patience as we work on a resolution.'

[BeachGirl23]

It is so hard to tell when there is a technical difficulty or just the system behaving badly. This notice is new since 5 EST this morning.

[KellytheBelly]

Autopilot = FAIL. Abort mission! Wait, come back! 😅 

[shamit]

They are also having problems with being to earn points.  I can earn points with Staying Sharp activities.  I can earn points by doing quizzes.  But when I try to earn points with a video I am asked to sign in.  They first time it says it has to verify that I am a human and not a bot.  But it still sends be back to the sign in page.  Every time I sign in and I am directed back to the sign in page.  

[coolmaine]

 I thought it was me and have tried everything even went from laptop to tablet and nothing. I thought it was supposed to be better. 

[AARPConsumerCare]

I can totally understand how frustrating this can be, @coolmaine. I've sent you a private message to take a look into this. Thank you. - Diana G.

[neldat357771]

Nothing on extra credit.  
There was an Amazon card for points but I was unable to get one. Kept getting a message saying “We are currently experiencing technical difficulties in processing your request. Please retry in a few minutes.” At 11:24 the cards were sold out. 

[SeanK1]

Now it does show Dec now. No activities.

[shamit]

That's on the Home page.  But it still says November if you click on the Extra Credit under the Redeem Rewards.

[KellytheBelly]

At least it's the weekend. 🎉  🙄

[MichelleM50204]

Everything is coming up blank for me. Usually I have a work around where I can at least see what they are offering but that isn't working either.

[SeanK1]

Do you see any extra credit activities?

[coolmaine]

 No

[BeachGirl23]

Nothing yet and it is going on 1 AM EST. Guess that upgrade wasn't a good one.

[BeachGirl23]

Town crier here: It is 5:16 AM EST and STILL nothing. I think SeanK1 is correct that nothing will happen until Monday. 

[shamit]

Nothing here either.  I have tried several different ways.  They don't even list any extra credit under the rewards for points.  They also only show 2 extra credit groups instead of the 3 we have had before.  And there is nothing there when you click on it and when you click on the change lesson on the next screen, there are no lessons listed.  

[BtW751689]

November also showed two, when I questioned them about it with their page saying three activities and my screen shot showing two, deaf ears

[AndrewM333062]

nothing

[SeanK1]

It still says November, so my guess they forgot to upload Decembers.

[AndrewM333062]

maybe there going by pacific standard time and it will update at 3am

[shamit]

They have already updated the instant wins for the day and the Sweepstakes for the month.

[SeanK1]

Doubt it. I bet we won't see anything till Monday morning.

[BtW751689]

And the phone lines and chat will be sorry cannot connect your call, try again later