Not enough points to redeem this reward.

[SeanK1]

Getting error "Not enough points to redeem this reward." When doing instant win and sweepstakes. I have over million points, I sure do have enough points.

[AARPConsumerCare]

Thank you for letting us know you got this error, @SeanK1. I can understand your concern. The issue has been resolved. - Diana G.

[chas0501]

Update:  Fixed! THANK YOU!

[cmulinix]

I had the same thing for an instant win Walmart gift card.

[AARPConsumerCare]

Hi cmulinix. This error message has been resolved. If you're still receiving the error please let us know. Thanks for being part of AARP Rewards! - Brandon C.

[drlindamc]

Yes, I have the same problem, 32,000+ points and it says I don’t have enough points for any of the instant wins. Very disappointing, that’s usually how I begin my day, by doing all the AARP instant wins in which I’m interested. And it also won’t allow me to begin my own post in this section, I can only reply  to someone else (thank you SeanK1) I hope they fix this soon!

[AARPConsumerCare]

I sincerely apologize for any frustration this may have caused you, @drlindamc. This issue with the points has been resolved. If you need anything else, please don't hesitate to reach out. - Daniela R. 

[rednexsrus]

IT Department is deliberately causing all these errors. They have no idea what they are doing or how to fix anything, & the @consumer Care bots are adding fuel to the fire. SHUT THIS PROGRAM DOWN. ALL MEMBERS NEED TO CANCEL THEIR MEMBERSHIP ASAP

[drlindamc]

That’s a bit harsh. AARP is much more than Rewards Points; I didn’t join AARP just to get free or discounted gift cards. But I suppose if that is the reason someone joined AARP then you might want to cancel your membership; it is true there have been several glitches recently. However there also recently have been A LOT more gift cards available to be bought with points than there used to be. 

[mikespo]

🍊🤡  Same. Have never seen it before. AARP usually resolves glitches like this pretty quickly.

[g411650t]

Yes, me, too.

[a170760g]

Same issue for me... It seems like they have something like this occur every 2-3 months :(.

[BillD916633]

its more like every freaking day !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[jimbo69000]

I have almos 3 million points and have the same problem. Not enough points to redeem this reward.

[AARPConsumerCare]

HI jimbo69000. This error should be resolved. Please let us know if you're still receiving the error message. Thanks for being part of AARP Rewards! - Brandon C.

[WilliamM384600]

You are not alone. I'm having the same issues trying to redeem rewards points for "Instant Wins".

"Not enough points to redeem this reward".

[AARPConsumerCare]

WilliamM384600, we are sorry for this inconvenience. The problem has been reported. We ask that you please try again later. -Shannon R

[r767831w]

Yep, same here -- over a million points, but not enough to redeem.  Numerous other posts from this evening about this issue.  And yet I'm sure that AARP will take weeks/months to fix it, as always.

[coolmaine]

 I don't have as many points as you do, a little over 99,000, tried 3 times and it said the same thing. Not enough points for Macy's $10 instant win.

[AARPConsumerCare]

I can understand your concern, @coolmaine. We have been informed from our team that the issue has been resolved, please try again. Thank you for reporting. - Diana G.