AARP Rewards Program Maintenance This Weekend (Jan. 17th – Jan. 20th)

[DarrylL35959]

AARP will perform scheduled maintenance starting Friday, January 17, 2025, at 5 PM ET until Monday, January 20, 2025, at approximately 12 PM ET. We apologize for any inconvenience and thank you for your patience. -AARP Darryl

[IngridK239959]

I and others have tried these suggestions with no resolution already.

[AARPConsumerCare]

@IngridK239959  I'm so sorry you're missing points. Please let me know what you're doing, or game you're playing that isn't giving points. Then, reach out in a private message with your email address, so I can review your account. You may need to enable private messages, and instructions are here: https://aarp.info/47hWcl7  Thank you.  Jodee R.  

[IngridK239959]

This is not working either (sending a pm). I've tried numerous times. Again, page won't load or when it does, it freezes up. This is not an issue with my account!!!!

I don't know how to make this any clearer. One only need take a quick look to see that *numerous* members are reporting various issues like these. It is so obvious that it is not about any one account.

i would have expected so much better from AARP. This has been more like trying to get help from a huge online business. Come to think of it, I've actually had far, far better experiences getting help from Amazon, for one. What a giant disappointment this has been.

How is it that an organization meant for education and advocacy could be so dismissive of its own members ability to utilize the content??

[RichardB815971]

@AARPConsumerCare   I do all those things.  It checks off as played but does not award points.....maybe one time.  Admins addressed that in pms but it really needs to be fixed. Other games work correctly most of the time.  Codeword absolutely does NOT.

[AARPConsumerCare]

@RichardB815971 I'm terribly sorry to hear this is happening with Codeword. Let's take a look at your account. Please send us a private message with your complete name and mailing address, so we can follow up on it. I look forward to hearing back from you!  - Janelle M.

[WebWiseWoman]

No; the issue is with the AARP site; it works fine on Arkadium.com and other sites; as I posted in other thread, it seems this game is set for weekly, not daily...