I posted about the catalog here (below) but regardless today I was finally able to order this morning.
HB+ told me they have sent out 4 cards to me which I knew was a lie. They told me they were sent out Federal Express which I know was a lie - recieve Fedex often enough to have an account with them and it shows when I have inbound packages. I asked for tracking numbers on those 'shipments' and they claimed not to have one. Once they asked me if I wanted to order over the phone they would take my order but without something to go by how would I do that? Yesterday they emailed me a catalog so I tried to order via the phone but the catalog prices were almost all wrong and not by 30 cents or a dollar but double. A $10 catalog item was $20 etc. Back to square one.
UHC today gave me the number for US based 'Soultran' which runs HB+. I called and explained my situation to the very nice lady that answered. She gave me my card number noting that though their system showed a card had been sent out in November there were system 'hiccups'. They were certainly not sent Fedex she said. Also that another card that I will likely receive in a few weeks was ordered yesterday.
So with the number in hand I was able to register and receive the link+ the pin code that allows you to order on walmart.com
I'm reticent to post the phone number online but will pm you the number.
https://community.aarp.org/t5/Medicare-Insurance/AARP-UHC-OTC-Catalog-for-2020-Anyone-Get-it-Yet/m-p...
