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Hi Rebekah, you can always contact AARP for help if you have an issue with an AARP provider or benefit. We would be glad to help by reaching out to The Hartford on your behalf to thoroughly investigate. Please call us at 1-888-OUR-AARP (1-888-687-2277) or send me a private message and include the following information:
We apologize for the inconvenience and appreciate you informing us of your concern. We look forward to hearing from you soon!
Perhaps you should put in a complaint to the Better Business Bureau or the Atty. General of your state or the Insurance division that regulates things to do with insurance in your state...Or your local tv station might have a consumer division to help you out...
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