No points for Codeword

[dillon2go]

Second day in a row that I've successfully completed the Codeword game but gotten no points. The completion window pops up, but the red box doesn't change. I can't even retake it since the system shows I've already done the game, even though I received no reward points. Getting really tired of the inconsistent working of these games. Maybe another maintenance period should be done...

[RichardB815971]

@dillon2go 

This is a continual problem for me.  I started a thread some time ago.    Fortunately the two newer games work.  Whoever programmed those two, needs to fix Codeword.   It has occasionally given points so clearing this or that, refreshing the browser (I do that just in case it might work), etc do not work as solutions to a programming error.

[SpringIsHereVA]

Richard @RichardB815971 , luv your comment & time for AARP to fire their IT Dept. and stop being cheap = hire COMPETENT programmers

➡️*** YOU WROTE: do not work as solutions to a programming error.

Take care,

Nicole  👵

[AARPConsumerCare]

Hi dillon2go. We appreciate you lettings us know about the games you're not receiving points for. If you're unable to private message us can you please reach out to us through our online chat option, so we can take a look at your AARP Rewards account to check why you're not receiving your points? Thanks for being part of AARP Rewards. - Brandon C.

[daniel4ever]

Chat has not been available for at least the last two days. 😕

[AARPConsumerCare]

Hi @daniel4ever, thank you for reaching out. Our chat feature has been working as usual, we're available Monday through Friday, 8 a.m. - 8 p.m. ET. You can also send us a private message here. - Diana G.

[SpringIsHereVA]

Daniel @daniel4ever , thanks for letting us know!!!  👍  Lol, maybe they got tired of our complaints. Another "option" is to send AARP @AARPConsumerCare an AARP Private Message (PM). Take care, Nicole  👵

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➡️[*** @daniel4ever wrote THURSDAY 4/24/25: Chat has not been available for at least the last two days. 😕  ***]

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