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EARNING NON-MEMBER POINTS

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11320cs
Trusted Contributor
‎06-06-2021 09:26 AM

EARNING NON-MEMBER POINTS

This morning I have watched one video and completed one quiz.  I did not earn member points of 300 and 450.  I earned 200 and 300 points.  I have been a member for years.  What is happening?  I logged out and logged back in, no change. Why do these problems keep happening?

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coolmaine
Super Contributor
‎08-19-2021 12:31 PM

This  happened to me yesterday, and it said I maxed out  at 5,000 points.  Later in the evening it was fixed. 

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mi4090
Trusted Social Butterfly
‎08-01-2021 06:56 AM

@sandy 

 

As of 7/31 didn't receive Member Bonus 5 points for Daily Visit.  On 8/1/21 don't receive any Daily Visit (15) points😢.

Is this a punishment or an IT issue?

Please assist, been a paying member many years.

 

Have a Blessed Day

@mi4090 

 

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AARPJanelleM
Community Concierge
‎08-02-2021 12:23 PM

@mi4090 Thanks for letting me know about your missing points. I was able to adjust them and I also responded to your reply on the other topic here: https://community.aarp.org/t5/Earn-Activities/Not-Receiving-Daily-Visit-Points/m-p/2420472#M1977

 

I'm always here to help if you need anything further!

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11320cs
Trusted Contributor
‎06-06-2021 11:02 AM

It has been fixed.  I logged back on a few minutes ago, and I did a quiz and a video.  I am back to earning member points!  Strange.

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