Rewards Broken since September 1st

[HeatherS903342]

Anyone else encountering this error?  I was hoping it would go away.

An error occurred while processing your request.

Reference #97.44c90b17.1757487529.ca2b81af

https://errors.edgesuite.net/97.44c90b17.1757487529.ca2b81af

Whenever I try to enter an instant win, this is what it tells me, or a variation of it.  

[Winter2025VA]

[9/11/25] Jeff @JeffL92410 , the ONLY way to "earn" Rewards Points at the moment = BACK DOOR entrance (links sent to you in an AARP email & Rewards Newsletter via an email & links @AARPTeri posted on THIS SITE). We still cannot redeem.  ☹  Take care, Nicole!

➡️[*** JEFF 

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@JeffL92410 wrote:

I am having the same issue. Can't earn points if I can't get to the rewards section.

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[BtW751689]

if the posted links don't work, and you are a member there are a small handful of games to earn a few points.  go to games then rewards and you should get a small list if eligible games,  if you are not a member these games won't work.  by member, it means you have a paid or otherwise full membership (you earn 50% more points), 7500 per day vs 5000 (assuming the site is functional).  some of the bonus codes also are member related though I have not seen any bonus codes since the site went rogue. yesterday newsletter was the first time I saw links to activities.

[Winter2025VA]

[9/10/25] Yes @BtW751689 , NO code for the "free" 100 Reward Points EVERYONE (who has a Reward Account, non AARP Members can have an account) gets DIDNOT show up in yesterday's (Tuesday) Rewards Newsletter. None in LAST Friday's either. Up until the "missing" 9/2 Rewards Newsletter (Tuesday) - CODE was included. Someone had said the CODES expire in a "week" = so until we can "redeem" = NO code in newsletters. I hope we can redeem today before they "clock out" at 8pm ET.  🙄   Take care my friend, Nicole!

➡️[*** 

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@BtW751689 wrote:

if the posted links don't work, and you are a member there are a small handful of games to earn a few points.  go to games then rewards and you should get a small list if eligible games,  if you are not a member these games won't work.  by member, it means you have a paid or otherwise full membership (you earn 50% more points), 7500 per day vs 5000 (assuming the site is functional).  some of the bonus codes also are member related though I have not seen any bonus codes since the site went rogue. yesterday newsletter was the first time I saw links to activities.

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[Winter2025VA]

[9/10/25] @mm7131903 , have you "clicked" the EARNING links @AARPTeri posted? The same question for the links in YESTERDAY's Rewards Newsletter? Now, these links (and others) have their moments of NOT working. You just have to try again. Nicole!

➡️[*** 

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@mm7131903 wrote:

Same here.  And yet AARP says, "You can still complete earn activities and continue to accumulate points during this time. We encourage you to keep engaging with available opportunities while we work behind the scenes." Not sure how to do that when we can't get to the activities.

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[Winter2025VA]

[9/10/25] Good Morning Judy @JudyS250129 , did you try the LINKS @AARPTeri posted for us to "earn"? Also there were EARN LINKS in yesterday's Rewards Newsletter (emailed Tuesdays & Fridays). AARP had also sent out a different email with MORE links for us. Nicole!

➡️[*** JUDY 

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@JudyS250129 wrote:

 I haven't been able to even earn points.

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[HeatherS903342]

I do get some emails, but I did not get these!  Did they have an ETA on when this would be resolved?

[Winter2025VA]

[9/10/25] NO date has been given Heather @HeatherS903342 . Nicole!

➡️[*** HEATHER 

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@HeatherS903342 wrote:

I do get some emails, but I did not get these!  Did they have an ETA on when this would be resolved?

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