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Re: TO THE COMMUNITY MANAGERS!

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Message 11 of 16

@JaneL69 

Thank you for input and insightful post.  We know the transition to the new program is difficult for some of our participants.  We want to provide you with enough time (3 months) to be able to redeem the points you’ve earned before the Rewards for Good ends in September.

 

Unused Rewards for Good points’ balances will not carry over to AARP Rewards to allow us to introduce a new point earning and redeeming structure. Learning will continue to remain the focus of the new program and you will be able to earn points when you complete activities as you do today. The Rewards for Good program requires points to make all purchases. With AARP Rewards you will have the option to use points only.  AARP Rewards will also offer more ways to earn including videos, more fitness trackers and activities, including swimming and cycling. 

 

We have increased the quantity of cards available for the Daily Deals and also increased the quanity of Points Only Daily Deals 

 

Local deals are listed at https://rewards.aarp.org/#/localdeals?_k=ihjvm7

 

We have always had the same program with the AARP Rewards for Good utilizing a discount on many items using points.

 

We are adding new opportunities to the auctions and there are also sweeps that users can enter.

This program hasn’t changed any of the processes that have been in place since it’s inception, we are just adding additional opportunities now since the points will not be transferring over.

AARPTeri
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Message 12 of 16
thanks GEM!
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Re: TO THE COMMUNITY MANAGERS!

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Message 13 of 16

@JaneL69 

Hello there Jane You Rock 🦹‍

Thank you for sharing these thoughts that run in line with what members are feeling and giving great ideas... we can hope it'll bring about good things & needed changes 

Bless you & Thanks

Ginger  :  ) 

Smiley Happy Smile & the world Smiles with you Smiley Wink Pass one on....its free
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Message 14 of 16

@JaneL69 

Good post.  Summarized a lot of what has been said on the forum (much of which has been dismissed by AARP), along with some of your new ideas.  Thanks for taking the time to write this up.

AndrewToo
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Message 15 of 16

@JaneL69 

Good Morning Jane,

 

Hooray!! You said it allSmiley Happy

 

Have a Blessed Day,

Marylin

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TO THE COMMUNITY MANAGERS!

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Message 16 of 16

I have read many comments about the changes coming for RFG.  There are a lot of creative ways to help point holders through this process so they don't  lose any of their points.

 

1.  One is to give point holders CREDIT for the points they have NOW so they can transfer this credit to the NEW point system.   It would NOT be difficult to figure out.

 

2.  You could have a separate section to use current points that includes magazines, gift cards for dining, stores, and travel.  Or just put them all under "daily deals!"  Having ONE card available once in a while for just points is ludicrous!

 

3.  Get a hold of the local people and make available gift cards that we could use for dining, shopping, and entertainment for points only.

 

4.  It's not fair to ask people to SPEND money just to use their points!!

 

5.  You keep saying to the people who write in that you have GREAT deals and MORE deals.  Where are they?  We're not stupid and we know that you are not really trying very hard to help your customers.

 

6.  Why in the world are you limiting the donations?  I really think your accountants, programmers, or managers are not very creative.  Why all the restrictions?

 

7.  It really not very fair to ask people to scurry around trying to spend their points just because you are changing the system.  Come on, get creative! You can find a way to transfer points or give credit for the points people have diligently been accruing over the years.

 

OK, the bottom line is that you CHOOSE NOT to make any of these changes.  It's either the lack of creativity on the part of the management or your programmers who don't know what to do and don't have enough experience.  I think it's both.  This is not rocket science folks!

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