@CherylB973663 You don't say what state you are in, have you placed this in your state AARP or even a local AARP if you have one. https://www.aarp.org/states You placed this in the introduce yourself topic area.   

@SteveS311497  Have you visited the SS web site and looked at the FAQs (Frequential Asked Questions)? The United States Social Security Administration Online Services | SSA Check with your closest Social Security office in your state.Social Security ...

@md75241287  Have you looked at the SS website to see what you can find about this? The United States Social Security Administration Have you visited a SS office near you to ask this question?SS offices in the United States.

Do you have a home network? Are both devices on it? If yes, try a reboot of your router. Make sure your computer and printer are both on when you reboot your router.

@ps6004  These are questions best answered by someone who works for Social Security. Do you have an online Social Security account? Do you receive your annual statement that gives you an idea of how much your increase could be?  The United States Soc...