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Periodic Contributor

3 MONTHS AND STILL CANNOT REDEEM POINTS!

So, after two "maintenance" sessions, I still cannot redeem rewards points.  After reading member's posts on AARP Community, it is clear that AARP does not care.

 

I am trying a new tactic - contacting Markel directly.  They are the administrator of AARP Rewards.  Contact Us | Markel

 

 Maybe if we ALL contact them every single day the rewards program will finally be fixed????

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lucyp061351
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Contributor

Is this the error message you get? I am now unable to redeem points rewards also. Screenshot 2026-05-07 6.26.38 PM.png

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Periodic Contributor

 I thought that the so-called maintenance was a indirect response from Markel.  I will continue contact them and keep my fingers crossed.

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