I am sick of all these phone calls, UNITED HEALTHCARE

[ce7177]

United Health Care: calls from 443-853-6898
I am TIRED OF THESE 2-3X wkly calls!!!!!!!!!!! wants to have a "home service" available from my medical insurance ...hang up! I NEVER gave my cell # for _this_
Caller: Home service United HealthCare?? AARP do something about it! I joined via, YOU

[MelissaH995156]

They wanted to send somebody to my house and informed me that I should be ready to provide a urine sample!? There is absolutely no way, and no reason why, I should provide a urine sample to my medical insurance company. This is a serious invasion of privacy. 

[LindaG306015]

Agreed. This week i’ve been getting several calls from a robot who says they are a UHC pharmacist. Really?!?!

[pl2946]

And then when I have to call them about something, I always, ALWAYS get someone in Asia. I can't understand them and they can't understand me.

[juliek557661]

I I just switched to United Healthcare last Nov due to a HUGE increase in my previous insurance coverage. I am good about going to the dr. when needed but certainly was leary when the phone calls began. I wasn't even sure IF the caller was even from United Healthcare. And why do they want to do a repeat of an exam I have already had completed with my PC dr.? I do NOT want a stranger coming to my housef and I do NOT want to give somone information over a video appt. 

 If this is what I get for going with the "cheaper" plan, I will choose another one come Novemberf. What a scam to get personal information and more $$$$$ from the government. It is not about patient care, it is about the all mighty dollar. My grandparents were correct.....be leary of government over reach. 

[wordsone]

 I "fired" Aetna for the phone stalking  about home visits and

   a debit card that  i  don't qualify for.

  United Health care   started down the same path and i  called them  and explained why  i  left Aetna. To  stop the calls, I  had to provide  all sorts of personal information that  made  me VERY UNCOMFORTABLE.  and guess what.   of course i didn't qualify.   I am not  a little old lady  with serous health problems. 

[loral19]

Complexcare if you look them up some insurance companies say they don’t have a relationship with them and treat it like a scam

[GailL1]

@juliek557661 

What kind of plan do you have with UHC - possibly a Medicare Advantage Plan - it could be branded with the AARP name.  

If so, look at the back of your UHC insurance card and see if it has a connection to WELLMED.  It would be listed on the back of your UHC MA health card.  Or it may have some other name than WELLMED. - but that’s the one that I know UHC affilliation.

[vdzack]

    I hung up several times, but yesterday, out of frustration, I let her talk. Turns out she was confirming one of my prescriptions and offering to have it sent every 90 days, not 60. And... one of the reps mentioned someone coming here and I balked. Now I see that UHC is making this available to their older members.

[BeverlyM136326]

Believe me, they just want to come to your house for a check up with so person who may only be a Nursing assistant. Home visits every year. No they don't charge you, they charge you insurance a few hundred bucks. It's just a way to jack more money from Medicare and Medicaid if you have both.

[WOTM2003]

Thanks to some other replies, I called to talk to an advocate.  Though they offered a $50 gift card to take the visit, I had no interest.  I honestly thought it was a scam when I got the first call.  But clearly it is part of the service.  I did get put on the do not call list.  

[BeverlyM136326]

Good luck with that, so have I but I've gotten 6 calls in 5 dayz 2 today, their always calling from a different number.

[JamesT293317]

Same here.... I've repeatedly asked UHC to take me off the Wellmed call list.

[GailL1]

@JamesT293317 

Are you on a UHC Medicare Advantage plan that shows WellMed on the back of your UHC MA card?

Like this:  Identifying UnitedHealthcare Medicare Advantage members with WellMed- contracted primary care provid... 

OR Original Medicare with a WellMed team of personal care physicians?

IF SO, then I believe that you may be under a Medicare ACO plan (Accountable Care Organization) 

like this:

WellMed Healthcare team 

If so, then this monitoring is part of your care under the ACO Medicare model. I believe currently they are in Texas and Florida but maybe in other states too now - IDK

WellMed - Medicare ACO

If your doctor or your Medicare Advantage plan is a member of the WELLMED PCP team then you are also a member - you may have to change doctors to remove yourself from the ACO.

Now, I am not saying whether or not that you are - but maybe you need to find out - ask your doctor or your MA plan and they are suppose to tell you if you are within such an Accountable Care Organization.

[gyongy33]

I told them that I'm not a crime person, so, without a paper from the jury that says I must open the door for them, they will never can never cross my threshold.

So far, I'm satisfied with them, they pay my gym membership and I go to swim every day 🙂

[noellion]

Call united Healthcare and have them put you on the no-call list! I got do I seated that I called them to complain. Tha gal was very nice and apologized, then put me and my husband on the do not call list! 

[gaiajourney]

I am getting these phone calls every day, sometimes twice a day from United Healthcare. There is no one to talk to and no place to contact on the website regarding stopping these marketing calls from "affiliates." Make them STOP!!!!

[noellion]

Call them and make them put you on the no call list. Phone number is on the back of your card.

[ms22587257]

Plagued by Optum Health calls to our land line - efforts to sign me up for something I have already completed: the annual Medicare funded (?) Wellness Check.  Almost impossible to get through on the line they supply and I had believed it was a legit operation.  I did catch one of the callers the other day, explained that I was 'good' thanks, and the calls continue! I have now used *61 to block the last incoming call. Let's see how long it takes for the next "Care Connectors" caller to use a different phone number. Argggh.

[mh8188830]

I finally got out of the Optum broken system. I do not want to hear from United Health and their corporate scammers

[CaroleW755826]

There are 2 ways to stop these calls. One is to subscribe to the Robokiller app on your cell phone or to a similar call screening/blocking device for a home phone. Then you can either block all their calls or screen them if you prefer.

If you have a newer Google Pixel phone, it comes with an automatic call screener/blocker. And this service is free.  I have this and never get their calls. They do send an email about 1x every 2 months with a money offer. I wait until the offer exceeds $50 then schedule a visit. I don't mind the short visit for $50-$75 free.

[dedylan27704]

 RoboKiller app is a paid service, which you don't mention.

[JonBB]

I would like to know why AARP is pushing these UnitedHealthcare Advantage plans! If they are supposed to be an advocate for the “senior citizens” of this society, what are they doing???? What are we paying them for?? It appears to me that some corporation/wealthy group has bought them off!😡😠👿

[jp2306867]

It has been reported that AARP makes over $800 million annually from United Healthcare. This means that AARP's advocacy for seniors only goes so far. They say they support traditional Medicare but there is a definite conflict of interest. Traditional Medicare is not private insurance. Medicare Advantage plans are private insurance with no connection to traditional Medicare other than their name. They deny care when it interferes with their profits.

[Anonymous]

1 comment 👉(11/29/22) Yikes, I sign up next year when I turn 65 and I guess I will be "avoiding" them. Thanks for the FYI @JonBB . Nicole

[DeboraQ728575]

I have them and the coverage is great. They do try to schedule a once a year home visit which might be great for much older people, but a 66, I don’t feel I need it yet.. I just ignore their calls. 

[jp2306867]

I have read that AARP makes over $800 million annually from UHC. Pushing these plans seems to be a conflict of interest when they say they are supporting Medicare. Those of us on traditional Medicare do not want it privatized. The effort to do so via the REACH program hopes to entirely privatize Medicare by 2030. Very little attention is being given this. AARP does not appear to be opposing this at all.

[leonier]

I have AARP UHC medicare advantage/ Walgreens plan which saves me so much money compared to original Medicare. There's prescription coverage, dental & vision and no extra premiums. I could not make it financially without Medicare advantage programs. They all have good coverage. 

[RaymondH760958]

Ahh- the innocence of youth. Just wait until the first time you have to sell your house to pay your medical bills because United won't. You'll always remember the first time.

[Robert0B]

Unfortunately for you your 2024 Part D from AARP/UHC/Walgreen is doubling - yes 100% increase next year.  The deductible is also increasing.  These AARP plans are not the best by any stretch of the imagination.  They just get a ton of amazing media support because of the close to $1Billion they get for pushing them.