Reply
Highlighted
Regular Contributor
0
Kudos
366
Views

366 Views
Message 1 of 9

Still can't earn points by taking quizzes and watching videos.  This is day 9 of the problem for me

Mary Ann Hoffman
Report Inappropriate Content
0
Kudos
366
Views
Highlighted
Community Concierge
0
Kudos
402
Views

402 Views
Message 2 of 9

@DiverDon14 @ph8624 are you two still having any issues earning points?

AARP Community Manager
Report Inappropriate Content
0
Kudos
402
Views
Highlighted
Contributor
0
Kudos
465
Views

465 Views
Message 3 of 9

The entire system has not worked correctly for a few days now.  I cannot earn points or redeem points.  I can look at videos, but do not earn any points for viewing them.  Please advise.

 

Report Inappropriate Content
0
Kudos
465
Views
Highlighted
Trusted Contributor
0
Kudos
544
Views

544 Views
Message 4 of 9

Was able to earn points the past 2 days , just can't redeem any points

Report Inappropriate Content
0
Kudos
544
Views
Highlighted
Regular Contributor
0
Kudos
574
Views

574 Views
Message 5 of 9

I haven't been able to earn rewards points all day.  Videos and quizzes are dithered even though i haven't been able to earn since early this morning.

Mary Ann Hoffman
Report Inappropriate Content
0
Kudos
574
Views
Highlighted
Community Concierge
0
Kudos
596
Views

596 Views
Message 6 of 9

@kengoerdt @HokiePoq @LouisQ12111 Hi all, due to site maintenance, right now redemptions are unavailable, which would include sweeps entries since those are made by redeeming points. You can still earn points, so keep logging in! We'll keep you updated when things are back up. 

AARP Community Manager
Report Inappropriate Content
0
Kudos
596
Views
Highlighted
Contributor
0
Kudos
604
Views

604 Views
Message 7 of 9

Same thing has happened to me for the past few days.  Daily instant win says I have to opt in to terms and conditions.  

Report Inappropriate Content
0
Kudos
604
Views
Highlighted
Bronze Conversationalist
0
Kudos
641
Views

641 Views
Message 8 of 9

I got that message yesterday as well but did points earning activities.    Couldn't enter the sweeps.

Today I can't enter the daily win game.  

There's a message about outages but there seems to be more than just the ones mentioned in admin's sticky post.   

Hope it gets resolved soon!

Report Inappropriate Content
0
Kudos
641
Views
Highlighted
Contributor
0
Kudos
705
Views
8
Replies

can't enter sweepstakes again

705 Views
Message 9 of 9

I am getting the same message as I did in the past. It took many days to get it fixed that time

 

Let's get you signed up for Rewards!

It looks like you haven't opted into the Terms and Conditions for AARP Rewards.
Follow the button below to opt into the program.

 

I can do other activities, just not the sweeps.

 

I'd like to mention that I had issues in logging in for many days last week. I got the error that username and password were wrong or not found.

 

thanks 

Report Inappropriate Content
0
Kudos
705
Views
8
Replies
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Users
Announcements

September is Emergency Preparedness month.

Do you have an emergency plan in place?

Share or ask questions today.

Emergency preparedness kit