AARP Online Community and Discussion Forums - Re: Daily Crossword problems - Page 2

TerriT949175 · ‎01-16-2025

For days now, the Daily Crossword isn’t saving and showing monthly progress. It also doesn’t display correctly, with the bottom portion of the crossword covered by the keyboard. I have checked and am logged in. I am using safari browser and have restarted my IPad. This seems to be an issue on your end, as I see many others are having this issue.

Pam29bhmp · ‎02-07-2025

Spoiler

Hello Diane and AARPConsumerCare,
I also have had the same issue with the Daily Crossword for over a month now. The bottom row of the crossword is covered by a screen keyboard and I lose all my game history. I contacted Akadium Support and they fixed the problem for their users except for the AARP ones. They said the problem is due to the AARP website and banner, Please advise. Thank you!

Hello Diane and AARPConsumerCare,I also have had the same issue with the Daily Crossword for over a month now. The bottom row of the crossword is covered by a screen keyboard and I lose all my game history. I contacted Akadium Support and they fixed the problem for their users except for the AARP ones. They said the problem is due to the AARP website and banner, Please advise. Thank you!

AARPConsumerCare · ‎02-07-2025

Pam29bhmp Thanks so much for providing details about the issue with Daily Crossword. We'd like the opportunity to work on this with you. Please send us a private message, so we can get to work! If you haven't yet enabled private messaging, you can find the instructions here - https://aarp.info/47hWcl7 - Christy C.

Pam29bhmp · ‎02-08-2025

Christy, The private messaging tab is not there. Is there an email address for AARP Customer Care? Thank you.

AARPConsumerCare · ‎02-10-2025

Pam29bhmp There are multiple ways you can connect with us. You can find what works best for you at the following link - https://aarp.info/3epCObA - Christy C.