AARP Hearing Center
Why do you continue to promote Consumer Cellular? They did not treat me fairly after I joined them on your recommendation.
I moved my cellular service from AT&T thinking I would get a better price with better service. I also needed a new phone. After buying a new Consumer Cellular Apple Iphone and having their service for nearly 4 weeks, I decided to discontinue my relationship with Consumer Cellular because I had continued problems with its service. When I went to move my service back to AT&T and to activate the new apple phone I got through Consumer Cellular with AT&T, I learned that my new phone was locked and needed Consumer Cellular to unlock it. Consumer Cellular informed me that in the contract that was displayed on their web page, it says that if I buy a new Apple Phone through them, I can’t have it unlock for six month after I purchased it. This means that, even though I can cancel my service at anytime, I can’t unlock my new phone for six months, locking me into a relationship with Consumer Cellular for six months.
I hold you somewhat responsible for me being in this situation because you recommended them to me. Shame on you.
I am not receiving any group messages. I am missing a lot of individual messages. Their technical service is useless. Rep in the store suggested to go to another provider as CC servers are prone to problems. after multiple attempts they couldn't resolve my issues and I am switching to t-mobile.