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Periodic Contributor

No Points on 5/8

 I haven't received any points on the rewards games so far today, 5/8.

1,528 Views
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Conversationalist

Looks like they fixed the issue.  I was able to earn points for a quiz right now.

1,230 Views
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Esteemed Social Butterfly

I was NOT able to get points while checking this as well, while using the app with tablet..  Played Scramble Words.  No points.  Played through a second time just in case… no points.  

1,270 Views
1
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Esteemed Social Butterfly

Yes, now fixed for me while using app as well. 👍

0 Kudos
1,202 Views
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Contributor

NO POINTS!!  Every time there is a maintenance of the system something changes or doesn't work.  Who is contracted to do this system maintenance.  Perhaps a new contractor is required.  Disappointing

1,295 Views
2
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Trusted Contributor

Here we go again! Unable to earn points at all. Time to take the site down again for "maintenance" and FIX IT.

choochoochas
1,279 Views
1
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Trusted Contributor

Thank you for the repair! It's nice to know we're being heard (and thanks to everyone who spoke up!!)

choochoochas
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1,182 Views
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Periodic Contributor

No points for me either. So disappointing, but glad to know I’m not going crazy!

1,318 Views
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Trusted Contributor

Good morning. I began with the two new quizzes which didn't award points. Based on everyone's comments, it looks useless for me to move on to the games this morning. Pitiful, isn't it!

1,407 Views
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Super Contributor

@scoot455   Just what I came on to say!   Very frustrating to spend as much time as is required for Word Wipe and others not to get points.

Every time they have "maintenance", something is destroyed.

1,425 Views
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Bronze Conversationalist

No points earned on watching a video either.  Seems that the site is not fully operational yet.

1,519 Views
3
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Bronze Conversationalist

No points badges on any earn points activities at all

this always happens when they do maintenance

they just create more problems  😫

 

lucyp061351
1,505 Views
2
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Conversationalist

A very simple basic check after the maintenance was completed would have shown the IT team that all the point badges were gone, for games as well as for videos and quizzes. Most companies would not tolerate such a shoddy job!

1,363 Views
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Regular Contributor

So glad it was not just me!  The saga of AARP!  LOL

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