Earning points

[MaryM722784]

What is the problem with your site? I haven't earned points for playing members games in about a week. I play 3 games daily & keep getting a message when I submit the game that they're having a problem & should check back in a few minutes. Are other people having an issue besides me? 

[rednexsrus]

@MaryM722784 

I see you are rather new to this rewards program so I am sorry to say we ( all the members, well most) have issues with this program & this has been an on going problem for quite sometime.

just visit the different forums & read a few of the post that have been submitted in the past & you will see this program has a lot of serious problems.

unless AARP decides to change the administrator running this program very soon chances are it will be regrettably discontinued.

[sfchew]

 The problems started in mid Nov 2024 when a new software contractor took over the reward part of the app. AARP should bring back the old contractor to fix the major problems and properly train the new contractor.

[JustJ84]

Same here.  And today I'm getting a message that I missed getting points.

[AARPConsumerCare]

HI MaryM722784. Thanks for reaching out to us about not receiving your points. Can you send us a private message with your name and address, so we can take a look at your AARP Rewards account? Visit https://aarp.info/47hWcl7 for directions on how to enable private messages. - Brandon C.

[sfchew]

 Hello, instead of private message please post your reply here. Many of us have the same issues and your reply may help all of us. thanks...