Content starts here
CLOSE ×

Search

Reply
Contributor

AARP stopped syncing with my Fitbit

AARP Rewards stopped syncing with my Fitbit account.  Steps are logged in the Fitbit app, but are not earning AARP rewards for over 5000 and 1000 steps.  I have disconnected and reconnected the link between AARP and Fitbit nd it is still not working.

2,675 Views
7
Report
Community Manager
Community Manager

@loreleis @JA2010CK @like92115 @k380494p   

We are investigating and will give you the points manually. Thanks so much for letting us know!

AARPTeri
2,433 Views
1
Report
Contributor

It is working now but when are you going to manually add the missed points?

 

thanks

jack

0 Kudos
2,350 Views
0
Report
Regular Contributor

Me too and I just got 18,000 steps Friday 😞

0 Kudos
2,589 Views
0
Report
Bronze Conversationalist

My fitbit is also not syncing with AARP Rewards.

0 Kudos
2,607 Views
0
Report
Trusted Contributor

Ditto. 3 straight days. Pretty annoying when I leave enough wiggle room in accumulating points off quizzes and or videos in the event I do my running after accumulating points, and the points don't show up.  I'll be very interested to see if the weekly 30 mile bonus shows up tomorrow (Sunday).

 

They really oughta rename this program Murphy's Law, or better yet, Murphy's Law Maximized.

0 Kudos
2,612 Views
2
Report
Contributor

me too

0 Kudos
2,548 Views
1
Report
Contributor

Just discovered my Garmin is doing the same thing! No points.

0 Kudos
2,527 Views
0
Report
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Users
Need to Know

NEW: AARP Games Tournament Tuesdays! This week, achieve a top score in Space Adventure Pinball and you could win $100! Learn More.

AARP Games Tournament Tuesdays

More From AARP