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AARP stopped syncing with my Fitbit

AARP Rewards stopped syncing with my Fitbit account.  Steps are logged in the Fitbit app, but are not earning AARP rewards for over 5000 and 1000 steps.  I have disconnected and reconnected the link between AARP and Fitbit nd it is still not working.

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Community Manager
Community Manager

@loreleis @JA2010CK @like92115 @k380494p   

We are investigating and will give you the points manually. Thanks so much for letting us know!

AARPTeri
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Contributor

It is working now but when are you going to manually add the missed points?

 

thanks

jack

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Regular Contributor

Me too and I just got 18,000 steps Friday 😞

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Bronze Conversationalist

My fitbit is also not syncing with AARP Rewards.

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Trusted Contributor

Ditto. 3 straight days. Pretty annoying when I leave enough wiggle room in accumulating points off quizzes and or videos in the event I do my running after accumulating points, and the points don't show up.  I'll be very interested to see if the weekly 30 mile bonus shows up tomorrow (Sunday).

 

They really oughta rename this program Murphy's Law, or better yet, Murphy's Law Maximized.

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Contributor

me too

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Contributor

Just discovered my Garmin is doing the same thing! No points.

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