Content starts here
CLOSE ×
Search
Reply
Contributor

AARP stopped syncing with my Fitbit

AARP Rewards stopped syncing with my Fitbit account.  Steps are logged in the Fitbit app, but are not earning AARP rewards for over 5000 and 1000 steps.  I have disconnected and reconnected the link between AARP and Fitbit nd it is still not working.

3,067 Views
7
Report
Community Manager
Community Manager

@loreleis @JA2010CK @like92115 @k380494p   

We are investigating and will give you the points manually. Thanks so much for letting us know!

AARPTeri
2,825 Views
1
Report
Contributor

It is working now but when are you going to manually add the missed points?

 

thanks

jack

0 Kudos
2,742 Views
0
Report
Regular Contributor

Me too and I just got 18,000 steps Friday ๐Ÿ˜ž

0 Kudos
2,981 Views
0
Report
Bronze Conversationalist

My fitbit is also not syncing with AARP Rewards.

0 Kudos
2,999 Views
0
Report
Trusted Contributor

Ditto. 3 straight days. Pretty annoying when I leave enough wiggle room in accumulating points off quizzes and or videos in the event I do my running after accumulating points, and the points don't show up.  I'll be very interested to see if the weekly 30 mile bonus shows up tomorrow (Sunday).

 

They really oughta rename this program Murphy's Law, or better yet, Murphy's Law Maximized.

0 Kudos
3,004 Views
2
Report
Contributor

me too

0 Kudos
2,940 Views
1
Report
Contributor

Just discovered my Garmin is doing the same thing! No points.

0 Kudos
2,919 Views
0
Report
cancel
Showing results forย 
Showย ย onlyย  | Search instead forย 
Did you mean:ย 
Users
Need to Know

"I downloaded AARP Perks to assist in staying connected and never missing out on a discount!" -LeeshaD341679

AARP Perks

More From AARP