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Contributor ⭐
September 19, 2023

Hartford Raised Auto Premium 45%

  • September 19, 2023
  • 77 replies
  • 33063 views

We have been with AARP for several years and decided a few years ago to switch auto insurance to Hartford because of their affiliation with AARP.  For no apparent reason Hartford raised our auto insurance premium 45% this time around.  Can AARP help us with this problem?

77 replies

Contributor ⭐
September 19, 2023

nil

Contributor ⭐⭐
September 20, 2023

Hi there @LarryA556457, here to help! We certainly understand your concern regarding Hartford We would be glad to work with the Escalation team at Hartford to have this investigated for you. If you are still having difficulties with Hartford, please either give us a call at 1-888-OUR-AARP (1-888-687-2277) to request an Escalation or send me a private message in the AARP Online Community by clicking this link and entering my username, “AARPStephfanW784785” into the “Send to” box https://community.aarp.org/t5/notes/composepage . Please provide the following details in your message:

  • Full name
  • AARP Membership # (or home address)
  • Phone # and email address to contact you
  • Description of your issue

We apologize for the inconvenience and appreciate you informing us of your concern. We look forward to hearing from you soon!

Contributor ⭐
September 20, 2023

I tried doing this three times and your username didn't work.  Why wouldn't you sign your message with at least your first name?

Larry Ayers

Contributor ⭐⭐
September 22, 2023

If you have difficulties sending private messages via the link, you can select the username, then once you are on their profile "send private message" is located on the right of the page. This method should auto-populate with the person you are attempting to send a message to. Otherwise, you may call the number Stephfan provided above. I hope this helps!

Contributor ⭐
September 27, 2023

Our Hartford rate went up 27% for a 6 month policy, that's 54% annually which is and should be unsustainable for most AARP members. As far as this rate hike from  Hartford and their business plan  AARP needs to reassess their relationship and quit promoting it.

Richard Schonder # [MEMBERSHIP # REMOVED]

AARPThelmaG42184
Contributor ⭐⭐
September 29, 2023

Hi @SuzanL826921The most recent term increased was most due to a rate revision The Hartford implemented in all states. We asked that members contact The Hartford directly to go over any options that will be available to help offset the cost. If this is related to an auto policy, there’s been a increase in supply chain issues, labor shortages, and the frequency and severity of car accidents. These trends, combined with medical costs continuing to soar, have caused the price of most accidents to rise. It was necessary for The Hartford to increase their prices to keep up with the costs for repairing or replacing damaged vehicles and helping to indemnify those harmed in losses. There may also be specific factors that may cause a member's policy to increase such as a change in age, your driving record, how your vehicle is used, your vehicle symbol and coverage limits, loss of a discount, and any other changes made to your policy.

Contributor ⭐
October 7, 2023

Do you work for Hartford?

Contributor ⭐
November 8, 2023

Mine just went up 40% with no changes, tickets or claims! When I chatted with them they basically said tough luck, nothing they could do about it! In Arizona the average increase is 9% this year, but they could not explain at all why they have to increase by 40%!

AARPThelmaG42184
Contributor ⭐⭐
November 13, 2023

Hi @WayneF254394! We certainly understand your concern regarding AARP Auto & Home Insurance provided by The Hartford. We would be glad to work with the Escalation team at The Hartford to have this investigated for you. To do this, we will need more information. At your convenience, please use this link (https://help.aarp.org/s/) to contact us by phone, chat or text and provide the following:

- AARP membership number (or home address)

- Best email address & telephone number

- Description of your issue

- Please mention that you are requesting an Escalation or assistance from AARP regarding this issue.

We apologize for the inconvenience and appreciate you informing us of your concern. We look forward to hearing from you soon!

Contributor ⭐
February 7, 2025

My auto rate went up, 2025. HUGE increase. AARP should interact with Hartford regarding these rate increases that adversely affect so many of us. Or perhaps AARP could join hands with another insurance company. But the bottom line is that I need to be able to trust AARP to look after its members.

Contributor ⭐
November 15, 2023

Same concern here.  Went with to Hartford because of affiliation with AARP and the associated good rates.  Hard to believe the AARP members with this insurance has had enough claims to warrant this size of increase in premium.  This does not reflect well against AARP in my opinion. How are our benefits being protected as members?  We need the clout of AARP to determine if this is justified and if AARP needs to be shopping this benefit to other auto insurance companies.

Contributor ⭐
December 31, 2023

Same experience with Hartford. There initial insurance (auto) quote was the same as most others; now they have increased my premium by 35%. Where's the discount? Oh! just in advertising.

Tempest332
Community Champion ⭐
January 13, 2024

Got my renewal. Mine went up 29% with no changes, tickets or claims.   From a few people I spoke with this seems to be the norm.  .  I haven't had a claim since 1993, & drive around 6K/yr

 

Auto Insurance companies primarily do that, lowball you in, then creep your rate up, I've been with Hartford for 6 years with pretty much the same years of vehicles (actually older now).  & my rate has close to doubled for the same coverage. ... no tickets claims or accidents in that period. 

 

I fear though next year this will be another 30%. 

Contributor ⭐
January 16, 2024

I just checked to see how much we will owe for The Hartford auto insurance renewal in late February. It went up 73%. I talked (texted) to someone at The Hartford. All they could say is that because we live in Florida and there are natural distasters here, Florida had the hightest increases in the country. But73%? No accidents, no tickets, drive 50 miles or less per week. We are not in a flood zone and experienced no flooding, even during Hurricane Ian, which went right over us, and was one of the---if not THE worst--hurricanes to hit Florida. AARP needs to investigate this mistreatment of senior citizens.

 

Contributor ⭐
January 23, 2024

Same here, up 36% this year.....way to support the retiree's AARP!

Contributor ⭐
February 3, 2024

 For 3 autos, 2 senior drivers with clear records our annual premium increased from $2200 to $4800. Shopped the policy and switched to Progressive for $1400 yr, same coverage. Progressive's on line and app access is so much better too.