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My Settings Guidelines

PRIVATE MESSAGING

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@AARPConsumerCare

i do not have the envelope icon to use to send private messages. There is no reference to enable private messages in settings. Enable Private message tab is missing.
can you suggest a fix

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Kudos

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@MarkD524822 I'm so sorry you don't have the feature needed to enable your private messages. Please reach out to us by chat, so we can take a look at your screen with you: https://aarp.info/2ThqJxO - Janelle M.

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I

I don't have a link to use chat or an icon

they are suppose to be avail at 8 am M-F ET

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@MarkD524822 I deeply apologize for any frustration this has caused you. Please try contacting us via phone for further assistance: 1-888-OUR-AARP (1-888-687-2277). - Janelle M.

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