If Anything, Site is Worse

[ridgeviewfarm]

With the exception of the Dashboard, it appears nothing has changed, or it is even worse.  We are still getting the same old messages in Redeem ("technical difficulties") and in Earn ("We are experiencing a delay").  At present, it won't even allow me to do redeems because of the technical difficulties.  The videos are still slow to load, and several that I watched never did credit.  With regard to the Dashboard, it is laughable at the outset:  It purportedly shows activity from November 17-23, but the figures are all wrong, and it was last updated November 15!  I didn't expect much from this four-day update, and I wasn't surprised by the outcome.

[AARPConsumerCare]

@ridgeviewfarm I can see why this would be upsetting and I'm terribly sorry for your experience. The website has been restored and all features should be working properly today. Are you experiencing any site problems today? Please send me a private message with your full name, mailing address and email address so I can locate your account and credit your account those missing points. You may need to enable your private messages first, learn more here: https://aarp.info/47hWcl7  - Janelle M.

[MaryL375174]

I don't see a single change. I think they couldn't figure it out and put the existing site back.

[dv2286]

I agree, no improvement.  It was supposed to have faster load times, now when paging thru the earn list you get the swirling circle for about 30 to 45 seconds before the next page appears.  The old software was faster.  Too bad they just can't get it together and make the software work properly.

[PaulaO654805]

Agree 100% 

I hope they are not spending our dues money to pay someone for this site because they are being robbed this is HORRID

Sorry, no points this time.

We are currently experiencing technical difficulties in processing your request. Please retry in a few minutes. Thank you for your patience.

Over and over and over again HORRID

[RichardB815971]

Yes.  And after getting that message on Throwback Thursday, I was very frustrated.  Sometimes you can come back later and find it in transaction history but not that one.  It did allow me to play again (lots of time for just 300 points) and get the points.

I think it's Hello World and not AARP techies who botch so much on this site.    But AARP puts its name on it and should monitor them more closely.