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Regular Contributor

Did not receive gift card

On 3/28 I redeemed 14,000 points for a $5 Michael’s gift card but never received it.  How do I get it sent to me?

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Regular Contributor

Once again I redeemed points on 4/20 but did not receive the email with the gift card (Office Depot card).  It is weird that I get them sometimes but not others.  I have checked my spam folder and done a search across all of my email folders.  Who do I email to get the one that is missing?  Thanks!

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Community Concierge

@JohnD507489 Thanks for letting me know! I was able to re-send that email and you should receive it within 24 hours 😊

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Community Concierge

@JohnD507489 You got it! You can expect to receive that email within 24 hours. Be sure to check your spam folder, I'm always here to help!  

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Regular Contributor

Got it!  Thanks for your help.

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Community Concierge

@JohnD507489 Great! You're welcome 😊

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