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Did not receive gift card

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On 3/28 I redeemed 14,000 points for a $5 Michael’s gift card but never received it. How do I get it sent to me?

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Once again I redeemed points on 4/20 but did not receive the email with the gift card (Office Depot card). It is weird that I get them sometimes but not others. I have checked my spam folder and done a search across all of my email folders. Who do I email to get the one that is missing? Thanks!

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@JohnD507489 Thanks for letting me know! I was able to re-send that email and you should receive it within 24 hours 😊

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@JohnD507489 You got it! You can expect to receive that email within 24 hours. Be sure to check your spam folder, I'm always here to help!

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Got it! Thanks for your help.

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@JohnD507489 Great! You're welcome 😊

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