Content starts here
CLOSE ×

Search

Popular Searches

Rolling Stones Presale

Games

Car rental

AARP daily Crossword Puzzle

Hotels with AARP discounts

Life Insurance

Suggested Links

Help Show me my account info Change my Address How do I contact AARP? Where is my membership card? How do I get a digital card?
Red Membership Card

AARP MEMBERSHIP — $12 FOR YOUR FIRST YEAR WHEN YOU SIGN UP FOR AUTOMATIC RENEWAL

Get instant access to members-only products and hundreds of discounts, a free second membership, and a subscription to AARP the Magazine.

120x30-AARP-logo-red
Join
Renew

AARP en Español

You're this close to getting so much more ...

Get access to this and all Members-Only discussions, plus a world of member Benefits when you Join AARP!

Become an AARP Member for $12 Already a member? Login >

Members Only

My Settings Guidelines Help

About TomS704194

TomS704194
Ace Icon
The ACE badge is awarded to Online Community members who have been recognized by peers for their high value contributions.
Learn More

Learn More

The Online Community ACE program enables you to be recognized by your peers for consistent, high value contributions to the Community.

Are you ready to become an ACE? Here's how:

  • Upload Your Profile Picture
  • Fill Out the "Tell us about yourself" Section
  • Share Your "Areas of knowledge"
  • Receive 25 Kudos (excluding Politics, Current Events forum) during rolling six month period
  • Be In Good Standing Without Community Violations For At Least 30 Days

Understand the Limits of Advice on this Site
The content shared in this community is for informational purposes only. Nothing on this site should ever replace or substitute advice from professionals, particularly in licensed or certified fields such as medicine, pharmacology, law, tax, insurance, real estate, among others. Contributors to this community do not know your unique circumstances and are providing general knowledge only.

All Activity

  • POSTS
  • KUDOS
  • SOLUTIONS
  • TAGS

Redemption

Unable to Redeem Anything

@AARPJanelleM For several months now, I've been unable to redeem my points for anything (Points only rewards OR Instant Wins or Sweepstakes). I had raised this issue a while back and your IT team reached out to me stating that the issue was fixed, bu...
TomS704194 06-15-2023 09:59 AM
1
Reply
0
Kudos
463
Views

Redemption

Re: Error: "Unable to process your redemption request"

@AARPJanelleM  It has been more than 2 months since this issue started impacting several of us. To this date, there has been no resolution. You mentioned that you escalated this to a designated team, but no one has reached out to me (or several other...
TomS704194 11-10-2022 08:52 AM
1
Reply
1
Kudo
5900
Views

Redemption

Re: Error: "Unable to process your redemption request"

@AARPJanelleMI was wondering if you have any update on this. For more than a month now, I have not been able to redeem points for anything (Gift Cards or Instant Wins or Sweepstakes), I get the same error every single time. Would appreciate your team...
TomS704194 10-14-2022 07:36 AM
3
Replies
0
Kudos
7441
Views

Redemption

Error: "Unable to process your redemption request"

For almost two weeks now, I've been getting the "Unable to process your redemption request" error whenever I try to play an Instant Win game or redeem a reward with points. Can you please look into it? Thanks.
TomS704194 09-19-2022 08:10 AM
7
Replies
2
Kudos
9108
Views

Redemption

Unable to Redeem Anything

@AARPJanelleM For several months now, I've been unable to redeem my points for anything (Points only rewards OR Instant Wins or Sweepstakes). I had raised this issue a while back and your IT team reached out to me stating that the issue was fixed, bu...
TomS704194 06-15-2023 09:59 AM
1
Reply
0
Kudos
463
Views

Redemption

Re: Error: "Unable to process your redemption request"

@AARPJanelleM  It has been more than 2 months since this issue started impacting several of us. To this date, there has been no resolution. You mentioned that you escalated this to a designated team, but no one has reached out to me (or several other...
TomS704194 11-10-2022 08:52 AM
1
Reply
1
Kudo
5900
Views

Redemption

Re: Error: "Unable to process your redemption request"

@AARPJanelleMI was wondering if you have any update on this. For more than a month now, I have not been able to redeem points for anything (Gift Cards or Instant Wins or Sweepstakes), I get the same error every single time. Would appreciate your team...
TomS704194 10-14-2022 07:36 AM
3
Replies
0
Kudos
7441
Views

Redemption

Error: "Unable to process your redemption request"

For almost two weeks now, I've been getting the "Unable to process your redemption request" error whenever I try to play an Instant Win game or redeem a reward with points. Can you please look into it? Thanks.
TomS704194 09-19-2022 08:10 AM
7
Replies
2
Kudos
9108
Views

Redemption

Unable to Redeem Anything

@AARPJanelleM For several months now, I've been unable to redeem my points for anything (Points only rewards OR Instant Wins or Sweepstakes). I had raised this issue a while back and your IT team reached out to me stating that the issue was fixed, bu...
TomS704194 06-15-2023 09:59 AM
1
Reply
0
Kudos
463
Views

Redemption

Re: Error: "Unable to process your redemption request"

@AARPJanelleM  It has been more than 2 months since this issue started impacting several of us. To this date, there has been no resolution. You mentioned that you escalated this to a designated team, but no one has reached out to me (or several other...
TomS704194 11-10-2022 08:52 AM
1
Reply
1
Kudo
5900
Views

Redemption

Re: Error: "Unable to process your redemption request"

@AARPJanelleMI was wondering if you have any update on this. For more than a month now, I have not been able to redeem points for anything (Gift Cards or Instant Wins or Sweepstakes), I get the same error every single time. Would appreciate your team...
TomS704194 10-14-2022 07:36 AM
3
Replies
0
Kudos
7441
Views

Redemption

Error: "Unable to process your redemption request"

For almost two weeks now, I've been getting the "Unable to process your redemption request" error whenever I try to play an Instant Win game or redeem a reward with points. Can you please look into it? Thanks.
TomS704194 09-19-2022 08:10 AM
7
Replies
2
Kudos
9108
Views
Latest Tags
No Tags Yet
Public Statistics
Date Registered ‎03-27-2022 07:24 PM
Last Visited ‎07-13-2023 11:00 PM
Total Messages Posted 4
Total Kudos Received 3
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Users
kudos
3
posts
4
Solutions
0