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Periodic Contributor

Huge delays in Social Security processing new retirement applications, does anyone know why

The website for Social Security used to say that it would take up to 30 days to process new applications for retirement benefits.  In a week it will have been three months.  Now the website says 2-4 weeks, but that has got to still be wrong.

I gather from other forums, that a delay of 2-3 months is now normal.

What I would like to know is, why?

Every time I try to search for information, all of the results are about disability, not retirement.  And not a single results explains why it is taking so long when they already have my entire work history of 47 years, etc.  They have all the information they need.

What exactly is it that they do to process applications which turns 2-4 weeks into 2-3 months.

Does anyone know why?

I cannot work a job right now, my arthritis is too painful.  

I can't wait more months to begin getting retirement checks, I will be homeless.

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Contributor

Yes Nichole, I was always able to see the progress line (step 1 of 3, step 2 of 3). I hope your issue gets resolved soon.

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Honored Social Butterfly

📎  Thanks for replying Peter @peter22204 . @mo5298 , I hope you see Peter's response = he ALSO lives overseas like you. @mo5298 , I hope they update your status or send you your 1st BENEFIT PAYMENT soon. Any luck with contacting the US Embassy near you? NO pressure to respond. Take care, Nicole  👵

 


[*** @peter22204 wrote 4/10/25:

Yes Nichole, I was always able to see the progress line (step 1 of 3, step 2 of 3). I hope your issue gets resolved soon. ***]


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Periodic Contributor

Thank you for all your responses everyone. I cannot even login to my account anymore. I go through the whole verification process and the message I get is "Unexpected system error, your login session has been terminated. For security reasons, please close all of your internet browser windows". Which I have done countless times and still doesn't work.

 
I contacted my local US Embassy last week and got a reply saying they would get back to me in 7 working days. Thursday and Friday this week are holidays here for Easter so I am just hoping someone from the Embassy Federal Benefits division gets back to me because I am worried. 
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Honored Social Butterfly

@mo5298 

What month did you indicate that you wanted your benefits to start?

 

SSA works on retirement applications based on (1) the month the beneficiary wants their benefit to begin (2) those who are FRA or older are 1st in line, followed  by the early fillers.

 

The SSA will contact you if they need any added info but most likely, you are now just in the waiting time.  Step 3/3 is when they assign a payment date and issue your benefit letter.  Normally this step 3/3 and the notification will be completed a week or so before you get your benefit based on the SSA Calendar of benefits to be paid, based on your birth day. The legend is listed on the bottom of the page. (see below)

 

Living abroad may delay your benefits start time a bit since the SSA has other stuff to verify.  The country, your citizenship status.  Whether or not your benefits are involved with an international agreement - where you have benefits from work in the US and outside of it in an international agreement country.  Here is a publication that will tell you about your benefits while outside of the US.  This is also very important after you start your benefits because you will have to perform certain task to keep it flowing depending on your citizenship status.  If applicable to you, make sure you fill out the form every couple of years declaring your life - After age 90, it has to be every year.  If you don’t get it - get one and fill it out.  If they do not receive it, your benefits could be stopped.  

SSA.gov Your Benefits While Living Outside the US 

 

Keep checking your online account, your benefits letter will probably show up 1st there than you getting it via mail.  The SSA will contact you if there is any other info they need.  

 

 

IMG_0161.jpeg

 

IT‘S ALWAYS SOMETHING . . . . .. . . .
Roseanne Roseannadanna
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Periodic Contributor

I asked for my benefits to start from Jan 2025, I was 62 and 9 months then. Thanks for the link to the info! Hoping and praying that my application is approved soon, really need the payments.

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Honored Social Butterfly

📎@mo5298 , I would be worried too!!! Is there an American Embassy near you?  🤔  When I lived in Jamaica, West Indies as a child of an American working there for an American Company - they HELPED Americans with this. NOT sure IF they still do. Lol, CALLING - take a chair and prepare for HOURS on hold IF you get through. Take care, Nicole  👵

 


[*** @mo5298 wrote 4/8/25:

I applied for retirement benefits Jan 6 2025 at 62 and 9 months old. I checked many times and it showed as on step 2 of 3. I checked again today and it doesn't show anything, just a message saying they cannot show me the status of my application. What to do? I live abroad so cannot go to any office. Should I try to call? Very worried!😔 ***]


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Periodic Contributor

I spent 100 minutes today on hold trying to get through to Social Security in the US… time wasted. I guess my next step is the Embassy but they’re impossible to get a hold of too…. Shameful after contributing all my life to the system 😢

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Regular Contributor

For those waiting : Here's an update - 

What To Know

In an effort to clear up confusion regarding new rules, the SSA posted on X, formerly Twitter, on April 3: "If you are receiving #SocialSecurity benefits or #SSI, you do NOT need to visit an office to prove your identity to continue to receive your payments on time.

"You do not need to call or visit us if you are already receiving #SocialSecurity benefits or #SSI and do not have a current need to do business with us," a separate post reads.

The posts come after the federal agency updated its requirements for new benefit applicants. The SSA has implemented a new rule that will make it no longer possible for applicants to verify their identity with the SSA over the phone when making claims, or when current beneficiaries need to change direct deposit information.

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Periodic Contributor

I applied for benefits January 6th, it was stuck on step 2 of 3 until recently (I looked about 3 weeks ago). Today I get the message that they cannot even show me the progress (or lack thereof) of my application. I live abroad. Is it time to call them? Have I been scammed? Pretty desperate right now!

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Honored Social Butterfly

📎  [Thursday 4/3/25]

 

@rolocedoc , I am confused. I get the part of you posting this info. Yes, I read it online. My question - in the TAG AREA you have "share it here if you have received". Received our monthly Retirement Social Security benefit payment for THIS MONTH (April 2025)? NO pressure to respond. Take care, Nicole  👵

 


[*** @rolocedoc wrote 4/3/25:

Scam on SSA - not verified!.png


📸Screenprint attached ***]

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Regular Contributor

Maam - there's no confusion - share - meaning, let the group know that you have received your pension despite of this report from MUSK - if you receive your benefits then maybe you're one of the lucky ones who have not been scammed - if this has been happening - ok - I'm clearing the confusion - I hope my explanation is clear enough for everyone - I have no intentions to make a SSA pension delayed - we need to give time to the NEW administration to work - on our favor - their intentions that WE - all retirees should be compensated for our hard work - have a blessed week!

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I applied for benefits on Jan 30 and still have not heard anything for a May start (June payment). Anyone else know the process or are aware of delays

 

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Honored Social Butterfly

@KimberlyG35865 

Have you checked your mysocialsecurity account to see if they have acknowledged the receipt of it ?    OR there will be a step 1-3 indication that it has been received and processing.  You applied way far ahead of your requested date if you filed in January for a May (paid in June) benefit - IF you are at or over your full retirement age, this should not be a problem BUT if you are filing at 62 for your early benefit - just make sure that it was not filed more than (4) months BEFORE your 62nd birthday.  Most likely, you didn’t if it gave you a Retirement application to complete because if you had you would not have gotten to the Retirement application cause the system would have kept throwing Disability application at your to fill out cause that is the only benefit that you can file on your own benefit when you are less than 62 years of age.

 

Your benefit payment will be scheduled to be be paid on your birth Day - per the SSA benefits calendar show below.  The legend in at the bottom of the page.

 

Banks may post the payment or show it pending a few days before the WEDNESDAY that is shown here as your payment date.

 

Unless SSA needs something from you, you will not be contacted until a few weeks before your benefits start;  A benefits payment letter will be posted on your my socialsecurity account and also mailed to you but you probably won’t see the mailed one until after you have gotten the 1st benefit.  That’s it - no welcoming letter, no other notice - Welcome to Retirement.

IMG_0161.jpeg

 

 

IT‘S ALWAYS SOMETHING . . . . .. . . .
Roseanne Roseannadanna
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Honored Social Butterfly

📎  [Thursday 4/3/25] Have you received yours? I did! Take care, Nicole  👵

 


[*** @rolocedoc wrote 4/3/25:

Maam - there's no confusion - share - meaning, let the group know that you have received your pension despite of this report from MUSK - if you receive your benefits then maybe you're one of the lucky ones who have not been scammed - if this has been happening - ok - I'm clearing the confusion - I hope my explanation is clear enough for everyone - I have no intentions to make a SSA pension delayed - we need to give time to the NEW administration to work - on our favor - their intentions that WE - all retirees should be compensated for our hard work - have a blessed week! ***]


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Regular Contributor

Maam, I've recently retired, so I will just wait till they deposit it to my bank, I guess those who retired earlier from us / me should get their benefits first or if SSA has people assigned to deposit our benefits by the bulk, then, everyone should be getting it altogether. If there's any delays it probably would be from our respective banks who also need to process them - so there's a waiting period. I'm getting a part time job to compensate for the wait time, for sure it will be deposited straight to my bank or to every one's bank or a check in the mail for those who doesn't have direct deposit. Thank you.

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Info Seeker

How long is it taking now for approval of retirement benefits?  I applied on 2/22/25 and seem to be stuck on step 2 of 3.  Just want to know what I should realistically expect in terms of approval.  Thanks!

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I applied Dec,27th 2024 and I'm still waiting. Today is May 1st 2025 4 months and still stuck on 2 out of 3 

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Honored Social Butterfly

@PennyS519419 

Are you at your FRA or later?  What month did you ask that your benefits begin on your application for Retirement?

IT‘S ALWAYS SOMETHING . . . . .. . . .
Roseanne Roseannadanna
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I asked to start it the day i applied.  Dec 27th 2024

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Honored Social Butterfly

Are you less than your full retirement age?  If 62 and you wanted early retirement, when did you turn 62?

 

 

IT‘S ALWAYS SOMETHING . . . . .. . . .
Roseanne Roseannadanna
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I applied in November for a Jan 1 benefit date. SSA delayed my application until December. (not sure why) my application has been stuck on step 2 of 3 since 12/19/24... I call and I am told "you've done all that you were supposed - we are still reviewing. In the meantime, I have to pay my medicare premiums out of pocket..... very frustrating.

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Regular Contributor

You're lucky if you still have a part time job, it will take some time, just be patient, it will come in a check in the mail or direct deposit if you gave them your account information. Have a nice day!

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Periodic Contributor

I applied 01/13/2025 to start payments immediately (yes, I know that payments are one month later).  Over full retirement age and this is for spousal benefits.  My husband (also over full retirement age) applied in Nov and his started on time in January.  My app is showing as having been received on 01/13/2025 and is on step 2.  Almost 3 months now!!  

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Periodic Contributor

Wanted to update on my post.  I found the number for local SSA office and called twice ... second time was today.  I got a call back, was asked a few questions, they spoke to my husband as well, and now all approved with benefits to being deposited in May, along with 3 months of back pay!  When you apply online, it goes to one of the few offices in the country that processes online applications.  They got it transferred to my local office (I saw that change when I checked earlier) and then they called me. She did say 90 days was way too long and there was nothing in my applications that should have held it up.  So .... try to find the number to your local office if you applied online!  

 

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Regular Contributor

Sir / Madam: I have been posting it - just keep your part time jobs, don't stress yourself too much in the expectations that it will arrive early coz it will not - the more you get mad to something that we can't do about - definitely IT WILL COME - either direct deposit to your accounts - make sure you have a bank account and you have given this to your SSA office branch in your location - NO MORE PAPER CHECKS IN THE MAIL. Good luck, be patient.

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Honored Social Butterfly

@HelenM736559 

Probably just a bit delayed since they have to verify that your (1) your husband is already getting benefits and with the close proximity of his benefits beginning in Jan.2025 and your application in the same month they had to check to make sure.

 

(2) They also have to review your husband’s file, in the event that you are gonna be getting a benefit based on his file.  Here they would check if anybody else is drawing off his file like any disabled or dependent children or X-wives since the family maximum would apply.  

 

(3) Then they have to make sure which benefit is greater for you - your own benefit or your spousal benefit.  So that you are getting the higher amount.

 

So there are a few more reviews to your benefit than just for a normal (own benefit) calculation since you are applicable for both and get the higher amount.  

 

So yes, your benefit with this additional reviews would take longer than the normal 30 days but you should get get any backpay if any from the month you wanted your benefits to begin.  I assume that would have been Feb., payable in March.  So maybe a (1) month pay date delay.

 

 

 

IT‘S ALWAYS SOMETHING . . . . .. . . .
Roseanne Roseannadanna
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I I also applied for retirement benefits in February.  I just got a letter on the SSA website account saying that they had received my application but they haven't finished processing the claim and cannot tell me whether or no benefits will be payable. 

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Contributor

Me too! SS received my application on 2/4/2025 and continues to be stuck on step 2. When will I be approved? My husband applied when Biden was in office and it took 30 days.

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Info Seeker

I applied on 2/1/25....the date my application was received....and am also stuck on step 2 as of 4/10/25. 

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