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Are You Sure That’s Your Bank Reaching Out?

Retired Community Manager

Are You Sure That’s Your Bank Reaching Out?

AARP Fraud Watch Network is seeing a rise in scammers posing as banks or other financial institutions with the hope of stealing sensitive information – including your account information or Social Security number. These ploys occur by phone, email and text.


How It Works

  • By phone, a call from someone claiming to be with your bank or other financial institution warns of suspicious account activity. They may even have some personal information, like the last four digits of your Social Security number.
  • By email, you receive a message that looks legitimate – complete with the bank’s logo, directing you to click a link to take care of an urgent matter.
  • By text, a message seemingly from your bank urges you to click a link to address an issue.

What You Should Know

  • Between social media and data breaches, there’s enough information floating around to help a scammer craft a personalized message that seems entirely legitimate.
  • Scammers often use scare tactics to get us to react emotionally – like claiming they have detected fraud on our account – making it difficult to access our logical thinking processes.


What You Should Do

  • Greet any message from your bank with caution – ask yourself, “Would my bank really text me?”
  • If you do get an email, a text or a phone call claiming to be from your bank, don’t interact. Look at an account statement or the back of your credit or debit card for a number you can call to determine if the bank is trying to reach you.
  • If you, like so many others, are now banking online, protect your accounts by using unique passwords, opting for your bank’s app if available for added security, and enabling two-factor authentication – the bank will send you a one-time code when logging in to ensure it’s you accessing the account.
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Regular Social Butterfly

Bottom line, NEVER respond to an unannounced email, text or call.  

Just to be sure look up the phone number and telephone.  

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