Cannot get on Redeem Rewards page today

[gm5271]

@chas0501 

Charlie yes indeed when a good thing happening be great to connect & indeed we all brought attention to the issue 

Wish you luck with getting a Daily Deal i've gotten a few and they were nice and good deals 

Even won 2 Sweepstakes gift cards $10 & $15 ....but getting anything is a blessing 

Tomorrow is a magazine so hopefully it'll be something great for you day after

: ) Ginger 

[chas0501]

@gm5271, Ginger, yes, it was up just b4 the DD (although I did not try for it).  It was great meeting you and all the others!  I'm sure our team effort helped to expedite the restoration.  Hope we will have a chance to talk again (when it's not because of a problem)......But jeez---let me win a daily deal gift card every now and then, lol!  Charlie

[gm5271]

@VoyagerVicki YIPPIE YIPPIE THANKS! a bunch glad to find site working again appreciate your help and commitment to our community You rock 🤩

@chas0501 @mm7131903 @andrewtoo @sm19422486 

Yippie yippie hope was up b4 Daily Deal?¿ see its changed to tomorrow's deal 

Nice & grateful for new contacts met in this thread(Charles, MM & thanks to SM who brought attention to the issue) & always grateful for Andrew faithful & on time helpful poster ... hope to meet  up with all again

Have a beautiful weekend ! 

🙃😍Ginger  :; ) 

[VoyagerVicki]

Yes, the Catalog is back up now. You're all up on it--beating me to the announcement. Again, sorry for the downtime inconvenience.

[chas0501]

OK---It looks like we're back!!  Thank  you Vicki and the tech team for your prompt repair!!!

[andrewtoo]

Hey @gm5271 

Ginger, thanks for sharing the image you posted!  I really don't like how it looks, so, because you posted that image, I am not going to try to sign in until I hear the coast is clear from @VoyagerVicki or at least a few of you guys. 

Maybe I have seen that sign-in flash on the screen after refreshing the Rewards page (but it would just immediately disappear, followed by a rotating red circle of dots, and then the Rewards page would come up.)  I don't recall ever actually having to fill in that sign-in screen to get my Rewards page to refresh.  However, as I mentioned, it looks too strange and may have nothing to do with the screen I thought that I have seen before at all.  I have my password saved for AARP on my laptop and I would hate to give it to a hacker by signing into a hijacked sign-in screen.

[gm5271]

@VoyagerVicki 

Whooowho Vicki while I was typing a reply you posted

Hate site down hope nothing major but its good to hear from you to confirm working on  hopefully be done b4 Daily Deal time.  

Appreciate your response and help have a beautiful day! 

Ginger : ) 

[gm5271]

@chas0501 

Hi Charlie nice to meet you 

Yes I'm Ginger I'm in NC so don't think locations are causing issue

A few times and just moments ago checked the page saw the wallet Daily Deal but only brief second back to jumping around

Haven't heard from any Admins maybe soon they'll respond and give us a heads up about what going on. . I'm grateful didn't desire the daily deal offered today but feel certain it'll cause some upset if folks can't try and get it... as times in past when page got stuck and such couldn't get deals not good for morale of our community. Hope it is fixed before 3 couple hours to go. 

It concerns me the weird sign in page mine didn't autofill anything but either way its an unseen/unknown page. May be possible they are doing some type update reckon only time will tell. 

We're having a heat wave here today been warm week hope to get outside later & enjoy 

Hope your area has warmed up and not as cold as been 

Been very extreme cold/winter season.... looking forward to Spring   : ) 

[VoyagerVicki]

Yes, the Rewards for Good Catalog site (rewards.aarp.org) is down. Our tech department is looking into it. I will post a notice here as soon as it is back up. We're very sorry for the inconvenience.

[mm7131903]

Having the same problem...