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Getting accurate retirement information if your employer doesn't give straight answers

Hi - I've been working at the same university for 40 years and am in the process of trying to figure out when to retire.  However, our representative in the Benefits Office seems confused about details of the pension and retirement accounts for longer-service employees.  Many of us were grandfathered in to maintain our original pension benefits, but few people in that office have been around very long.  This has led to multiple cases of people receiving incorrect information, but the university won't address this issue.  What can we do to get accurate information?

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Call your local TV station/Newspaper?

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