On May 13, I tried to purchase the "Daily Deal" gift card for Michael's. It was a $15 gift card for $10. After several attempts and being told I had already puherchased it when I hadn't, I finally thought I was all set. I got an email from PayPal saying that my $10 payment to AARP had gone through. When I checked my transactions on AARP Rewards, it did not show up. I never received and email from AARP with my Michael's gift card either. I called that day and spoke with a man who said they were having technical issues with the AARP website and that my problem should be resolved in a couple of hours. It wasn't, so I called again and spoke to a lady who took my information and even the PayPal transaction number. She assured me that someone would call me within 2-3 days. I waited until the following week and called back on Wednesday. The lady I spoke with this time told me that I needed to give it a couple more days, and that someone would call me by the end of the week. No one ever did, so I had to open a case with PayPal disputing the $10 charge. It is now May 26, and PayPal is still waiting for AARP to respond to them. I am extremely disappointed in the way this has (not) been handled.
