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I redeemed my points Friday for a Popcorn Factory gift card and never received it. It's still not there now. I also checked my spam and my trash. 😞 The points were deducted and the amount of savings reflected went up $10.
Still no email with link to gift card - they usually show up in my email within minutes. I checked SPAM and my trash in case it was accidentally deleted, but found nothing. It was definitely not received.
Please advise. Thank you!
@H967349 Thanks for reaching out! I also replied on the other thread: "We were experiencing gift card email delivery delays. We have received confirmation that this issue has been resolved and all gift card emails have been re-sent. Please allow up to 24 hours for delivery. Let me know if you need anything further, I'm here to help!"
Hi @H967349
It helps to know that other members are having the same problems!
Here is a link to look into for possible solutions
Take care ~Allen
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