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Community Manager
Community Manager

Instant Wins - Clarity

Thank you all for your feedback on our new Instant Win games. We are aware that some users are experiencing visual discrepancies for the outcome of the games. We are working to resolve these issues as quickly as possible.

 

In the meantime, rest assured that the message below the game is the official disposition and outcome of the game.

 

Once the discrepancies are addressed, the winning visualizations will be as follows:

  • For the Slot Machine game, a winning result is three gift card images in a row
  • For the Tile Shuffle game, a winning result is three gift card images in the top, horizontal row only

 

We value your feedback and thank you for taking the time to share your experiences.

AARPTeri
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Silver Conversationalist

 @KristBelt 

 

I got 3 cupcakes in a row, but was not a winning visual.  I also got 3 Dominos Pizza in a row playing the Dominos Instant Win,  and again, did not win.   For the TJ Maxx Instant win, you need to have 3 matching TJ Maxx gift cards in a row, in addition to a 4th pop-up TJ Maxx gift card on top of the slot machine to be a winner. 

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Conversationalist

Would it be possible to just go back to the old way of playing the Instant Wins? This new way is not fun and a waste of time as now we have to wait for it to load, then start the play, then you know right away that you didn't win when the first item on the left is not the logo/card for that business. There is no need to wait for the other 2 cylinders to complete spinning as you know right away that you lost. Again a waste of time for those of us playing. 

 

It really is not fun and most certainly is no incentive for any of us to 'play'. Please pass this along to the powers that be and/or whoever thought this was a good idea. Thank you.

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Regular Contributor

Yes! Not fun. Let's go back to old way of playing. 

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Periodic Contributor

1000002057.jpg

Was kind of smiling for a moment, go figure. 

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Honored Social Butterfly

Oh! And another thing... Feeling Yucky? 😉

 

ah um.png

 

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Conversationalist

Yes, I do feel Yucky every time I 'play' this. I guess the use of the word 'Yucky' gives us an indication of who is administering this program. I would venture to say it is not an American. Time for me to go get the list of winners again to see who has an inordinate number of wins of Instant Wins compare to the rest of us who get 1, maybe 2 a year, if we are lucky.

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Regular Contributor

I quit all the sweepstakes 2 years ago and just play instant win, since after two years of playing sweepstakes i never won a sweepstake.

now the instant wins are not working. hmmmm. 

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Conversationalist

As of this evening, all 7 of the Instant Win offers were slot machines. So at least for now, it looks like the "shuffling tiles" are offline... for all I care, they should go the way of the Dodo bird!!

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Gold Conversationalist

Hi Gary!  @garyfish49

Since the Shuffling Tiles are gone...

At least the Dodo bird.jpg

 Hopefully ....the Slot Machines...are NEXT! LOL!!

As always...

Take care!

☮️  🌄 ~Allen 🌈  🎨`

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Conversationalist

^^^ Good one, Allen!! 😂

 

Here are some words that I wish the AARP Rewards Program could live up to...

and I'm paraphrasing a famous line in a classic 1970 Hollywood movie here:

 

"Competency means never having to say you're sorry."

 

*mic drop*

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Gold Conversationalist

Thanks...

 

& ^^^ Good one as well,Gary!  @garyfish49 🤣

 

Also.... thanks for all the kudos!

 

🎤*mic drop* <<<<<LOL!!

 As always...

Take care!

☮️  🌄 ~Allen 🌈  🎨

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Silver Conversationalist

Well if anyone is wondering I am here to tell you that nothing has been done to fix this mess with the instant wins that admin has forced upon us.

tsk tsk tsk  The three ZAPPOS came up at 3:30 pm CST TODAYIMG_0391.png

 

lucyp061351
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Honored Social Butterfly

@rednexsrus  Ahh, right there with ya!  🙄

-----------------------------------------------------------------------------------------

@AARPTeri - Are there any updates of clarity regarding the new instant wins issues? There are several here (please read the thread), to include myself, that have '3-in-a-row,' and not a winner | I just got  '3-in-a-row,' as well as @rednexsrus [see below], and these plays are not winners? Any updates coming from AARP would be greatly appreciated. Thanks!

 

This was my Kohl's instant win play from this evening, and although I'm not a rocket scientist, this looks like a win to me.  ⬇️

 

03142024 hmm 3 Kohl's and not a winner this makes sense.png

 

This is a 3-in-a-row from @rednexsrus⬇️ 

 


@rednexsrus wrote ‎03-13-2024 11:26 PM:

Well if anyone is wondering I am here to tell you that nothing has been done to fix this mess with the instant wins that admin has forced upon us.

tsk tsk tsk  The three ZAPPOS came up at 3:30 pm CST TODAYIMG_0391.png

 

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Silver Conversationalist

@KellytheBelly 

 

Although it appears that you and @rednexsrus should be winners from the 3 in the row visuals, the difference I noticed from comparing @DanieleL713078 winning visual is that there is an additional "pop-up" gift card on top of the slot machine.  So unless you get that "4th" pop up gift card on top of the slot machine,  it won't be considered a winning visual.  Hope @Teri will clarify further.

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Community Manager
Community Manager

Rest assured that the message below the game is the official disposition and outcome of the game.  We are working on resolving the visual issues.

AARPTeri
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Honored Social Butterfly

@AARPTeri  So, for obvious reasons, shouldn't this new instant win format be placed 'on hold,' until the visual issues are fixed? 

 


@AARPTeri wrote
‎03-15-2024 08:38 AM:
 

Rest assured that the message below the game is the official disposition and outcome of the game.  We are working on resolving the visual issues.


 

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Regular Contributor

Yes! On hold.

0 Kudos
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Honored Social Butterfly

@JoLo49 Hmm, so if the one-armed bandit doesn't cough up a 4th card on a 3-card slot machine, nobody's a winner. Makes totes sense to me!  👌🏻 🙄

 


@JoLo49 wrote 03-14-2024 12:43 AM:

@KellytheBelly 

 

Although it appears that you and @rednexsrus should be winners from the 3 in the row visuals, the difference I noticed from comparing @DanieleL713078 winning visual is that there is an additional "pop-up" gift card on top of the slot machine.  So unless you get that "4th" pop up gift card on top of the slot machine,  it won't be considered a winning visual.  Hope @Teri will clarify further.

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Silver Conversationalist

Hi @rednexsrus 

 

Sorry you didn't win the Zappos.  I wish AARP would discontinue these Instant Win games until  the visuals are fixed or return to the former Instant Win games.

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Regular Contributor

Agreed!

 

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Periodic Contributor

They do not appear to care that they are delivering a reward redemption that appear to steal the reward.  That reflects on the value and integrity of all that they do.

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Regular Contributor

To the Community:

Has anyone actually won a gift certificate since the Instant Wins changed format to slot machine type?

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Periodic Contributor

The silence is deafening...many have seen what should what should have been a win but no one can report receiving one.

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Regular Contributor

Clarification to "won a gift certificate" above... was meant to mean actually receiving a copy of a gift certificate. 

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Community Concierge

Hi KristBelt! You can find the list of winners today at: https://www.aarp.org/about-aarp/rewards-terms-and-conditions/sweeps-rules/ -Sue J

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Regular Contributor

I found the correct link:

https://winlists.helloworld.com/245438_IW.pdf

Still no instant win winners since March 6. 

Does anyone know the day that the format changed?

 

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Silver Conversationalist

@KristBelt  The new format for Instant Win games started Feb. 27. 2024

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Regular Contributor

That link is for the sweepstakes winners, not the Instant Win winners.

 

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Conversationalist

AARPConsumerCare: Have you actually looked at the link you sent? The list of winners stops with Jan 15-31, 2024. The list is far from current and only addresses Sweepstakes winners not Instant Wins.  

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Community Concierge

We appreciate your feedback, BeachGirl23! I'm happy to forward. -Sue J

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