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Regular Contributor

Did not receive git card

Hello, 

 

I had redeemed 21000 points for $10 Baby Depot eGift Card on 7th Sept 2022, but I still have not received the gift card email. Can you please look into it or let me know who to contact? 

 

In addition, I am also unable to enter any instant win sweepstakes. Every time I try, I get a message "Unable to process your request". 

 

Thanks! 

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Community Concierge

@GitaG508487  The Rewards site has been experiencing intermittent issues. Our team is working to resolve them as soon as possible; please check back later. This is also affecting our ability to look into missing gift card emails. Once the site is back up and running, we'll be able to look into this for you. We apologize for the inconvenience. 

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@GitaG508487 

Hi GitaG

call 866-451-6305 M-F 7am-7pm CST

lucyp061351
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