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Periodic Contributor

Anyone else getting this instant win error message?

An error occurred while processing your request.

Reference #97.f2a5dc17.1756658018.245f0c0d

 

 

I've tried to enter on both Chrome and Edge. Same error message, different browser. 

 

It looks like other people are getting a different type of error message when they are trying to redeem points. I'm referring to the instant win free entry method.

 

Note: not the complete error message. I took out the clickable link.

CeTraveler
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Community Concierge

ceto11 We began experiencing site issues on August 31. As a precaution, the AARP Rewards site was placed into maintenance on September 1. Please check back periodically for updates on site availability. We apologize for the inconvenience and appreciate your patience. - Christy C. 

Super Contributor

The CEO of this company is paid millions of dollars per year, plus benefits.  Does she have any clue as to what is going on here, supposedly one of our few benefits?

Super Contributor

And it's now September 3.  

Super Contributor

Yesterday (August 31) and still today.

Conversationalist

The message I am getting:

 

Sorry, we are experiencing longer than expected delays in your point redemption. Please check your transaction history in a couple of minutes to confirm if your redemption was successful. Thank you for your patience.

Super Contributor

Still getting it today.  Can't they see this????

Social Butterfly

I get a different error message and using app.

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Community Concierge

Thank you for sharing, @SereneSeagull. AARP Rewards was placed into maintenance. Please check back periodically for updates on site availability. We apologize for the inconvenience and appreciate your patience. - Diana G.

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