'AARP Rewards Currently Experiencing Email Confirmation Delays for Purchases and Points Redemptions'

[KellytheBelly]

On the splash screen this morning...

❗ 'AARP Rewards is currently experiencing delays in sending confirmation emails for your purchases and points redemptions.

We apologize for any inconvenience and thank you for your patience.' 

[MarkS245273]

Am experiencing the same issue today 7/19/2024 and suspect it's related to the nation/worldwide IT issues ...    

Mark

Jones, OK

[BillD916633]

@KellytheBelly @Good morning

Looks like this delay is back also, after a marvelous time of not seeing or having to experience the disappointment. I guess this is just to be expected with this program

Sorry, no points this time.

We are currently experiencing technical difficulties in processing your request. Please retry in a few minutes. Thank you for your patience.

Going on for nearly an hour now.  🥺 🥺

It is what it is

[KellytheBelly]

@BillD916633, Good Morning to you! Hmmm, I think this alert was meant for those that made any redemptions from the rewards catalog and delays in receiving email confirmations. It seemed short-lived, as the banner alert was briefly up, then disappeared. So, you're back to having issues, huh? You were setting records there! 😉 Yes, one hour is a long time, but I don't know how to help you, in this case, except that I'm so sorry about your plethora of negative experiences/bumps in the road. Hope it works out, somehow. 😐  I do know that whenever I see these error messages, I refresh the page, and if I still have issue, I log out, clear cache & cookies, log back in, and usually no more issues. If I do continue to have issues, I come to the AARP message board, and tag Janelle. Happy Friday?! 🙂

[BillD916633]

Sounds like the same routine we use to get back in the day from tech support when things went awry, except they would always want us to jiggle the wires.  🤔🤔

[KellytheBelly]

😂Try turning it off and on again. You know, P-L-A-C-E-B-O. 😂