Unable to renew

Join
Renew
Enroll: Automatic Renewal
Rejoin

- Membership & Benefits
- Members Edition

AARP Rewards %{points}%

Help

Hi, %{firstName}%

My Account
Account Details
My Inbox
Communication Preferences
Newsletters
Customize Your Membership
Community
Staying Sharp
Logout

Hi, %{firstName}%

My Account
Account Details
My Inbox
Communication Preferences
Newsletters
Customize Your Membership
Community
Staying Sharp
Logout

Content starts here

CLOSE ×

Suggested Links

Help Show me my account info Change my Address How do I contact AARP? Where is my membership card? How do I get a digital card?

AARP MEMBERSHIP

Join AARP for just $15 for your first year when you sign up for automatic renewal. Gain instant access to exclusive products, hundreds of discounts and services, a free second membership, and a subscription to AARP The Magazine.

Join Now

Renew Now

Join

Renew

Enroll

Rejoin

right_container
Health
Money
Work & Jobs
Advocacy
Social Security
Medicare
Caregiving
Games
Travel
More...

AARP en Español

Membership & Benefits
Members Edition
AARP Rewards

Membership & Benefits
Members Edition
AARP Rewards %{points}%

Conditions & Treatments

Drugs & Supplements

Health Care & Coverage

Health Benefits

AARP Eye Center

Tips to Protect Your Eyesight

AARP Hearing Center

Ways To Improve Your Hearing

Woman with her hands on her lap and sitting on a couch

Mental Health Resources

Coping with Depression and Anxiety

Illustration with a pill bottle, two sleep masks, a clock, stars, a tea bag and feathers. Member Only Access banner.

MEMBERS ONLY

AARP Smart Guide

Prepare for a Good Night's Sleep

MEMBERS ONLY

Scams & Fraud

View and Report Scams in Your Area

top view montage of brightly colored donation coin collection containers that all read, "Please Give Generously"

Taxes

Take the Charitable Giving Quiz

a man and woman at home looking at a laptop together

AARP Money Map

Get Your Finances Back on Track

microwave, portable heater, washing machine, stove, vacuum and refrigerator

MEMBERS ONLY

Budget & Savings

Make Your Appliances Last Longer

MEMBERS ONLY

Flexible Work

Freelance Jobs You Can Do From Home

AARP Skills Builder

Online Courses to Boost Your Career

illustration of person in a star surrounded by designs and other people holding briefcases

Careers

31 Great Ways to Boost Your Career

a person on a laptop screen with various icons around it

ON-DEMAND WEBINARS

Tips to Enhance Your Job Search

Back

Advocacy

Close Menu

Drug Prices

Saving You RX Dollars

Social Security

Fighting to Protect Social Security

Medicare & Medicaid

Advocating for Strong Programs

Caregiving

Supporting Family Caregivers

Back

Social Security

Close Menu

green arrows pointing up overlaid on a Social Security check and card with two hundred dollar bills

Webinars

Get More out of Your Benefits

A balanced scale with a clock on one side and a ball of money on the other, is framed by the outline of a Social Security card.

Enrollment

When to Start Taking Social Security

Mature couple smiling and looking at a laptop together

Basics

10 Top Social Security FAQs

Tools

Social Security Benefits Calculator

Back

Medicare

Close Menu

illustration of people building a structure from square blocks with the letters a b c and d

Guide

Start Your Medicare Journey With Our Medicare Enrollment Guide

illustration of a woman holding a magnifying glass standing next to a large question mark

Tool

Get Quick Medicare Answers With Our Medicare Q&A Tool

medicare

Learn How to Get Help With Common Medicare Problems

Advocacy

Learn How AARP is Fighting for Better Medicare

LONG-TERM CARE

Understanding Basics of LTC Insurance

illustration of a map with an icon of a person helping another person with a cane navigate towards caregiving

State Guides

Assistance and Services in Your Area

Prepare to Care Guides

How to Develop a Caregiving Plan

Close up of a hospice nurse holding the hands of one of her patients

End of Life

How to Cope With Grief, Loss

Right Again! Trivia – Sports

Atari, Centipede, Pong, Breakout, Missile Command Asteroids

Atari® Video Games

Throwback Thursday Crossword

Real ID Guide

ID Goes into Effect on May 7

Affordable U.S. Destinations

Stretch Your Travel Dollars

Spring Travel

Scenic Road Trips

MEMBERS ONLY

Vacation Lodging

40 Tips to Make Most of Stay

MEMBERS ONLY

Entertainment & Style
Family & Relationships
Personal Tech
Home & Living
Auto
Staying Sharp
Podcasts
Videos

Back

Entertainment & Style

Editors' Picks

Best New Shows and Movies

Celebrities

Samuel L. Jackson Keeps Keeping On

MEMBERS ONLY

Looking Back

‘The Tonight Show’ Quiz

MEMBERS ONLY

Back

Family & Relationships

Close Menu

graphic of a man and a woman with a cherry in their mouths

Sex & Dating

Your Questions Answered

Grandparenting

Everything You Need to Know

MEMBERS ONLY

Pets

Your Guide to Health, Happy Pets

MEMBERS ONLY

Back

Personal Tech

Close Menu

a tablet displaying smart home controls in a living room

Home Technology

Caregiver’s Guide to Smart Home Tech

Get Happier

Creating Social Connections

Virtual Community Center

Join Free Tech Help Events

Age in Place

What You Need to Know

MEMBERS ONLY

Recipes

Favorites from Magnolia Bakery

MEMBERS ONLY

Declutter

What to Do With Your Unwanted Stuff

MEMBERS ONLY

Car Buying

Is Now the Time to Buy an Electric Car?

older woman and mother with locked arms walking and talking outside

We Need To Talk

Assess Your Loved One's Driving Skills

Driver Safety

AARP Smart Driver Course

Building Resilience in Difficult Times

Tips for Finding Your Calm

Weight Loss After 50 Challenge

Back

Podcasts

Close Menu

Cautionary Tales of Today's Biggest Scams

Travel stuff on desktop: map, sun glasses, camera, tickets, passport etc.

7 Top Podcasts for Armchair Travelers

jean chatzky smiling in front of city skyline

MEMBERS ONLY

Jean Chatzky: ‘Closing the Savings Gap’

MEMBERS ONLY

Back

Videos

Close Menu

a woman at home siting at a desk writing

Quick Digest of Today's Top News

A man and woman looking at a guitar in a store

AARP Top Tips for Navigating Life

two women exercising in their living room with their arms raised

Get Moving With Our Workout Series

You're this close to getting so much more ...

Get access to this and all Members-Only discussions, plus a world of member Benefits when you Join AARP!

Become an AARP Member for $12 Already a member? Login >

Members Only

My Settings Guidelines Help

Forums

AARP Online Community
Games
Games Talk
SongTheme
Games Tips
Leave a Game Tip
Ask for a Game Tip
AARP Rewards
AARP Rewards Connect
Earn Activities
Redemption
AARP Rewards Tips
Ask for a Rewards Tip
Leave a Rewards Tip
Help
Membership
Benefits & Discounts
General Help
Caregiving
Caregiving
Grief & Loss
Caregiving Tips
Ask for a Caregiving Tip
Leave a Caregiving Tip
Entertainment Forums
Rock N' Roll
Leisure & Lifestyle
Health Forums
Brain Health
Healthy Living
Medicare & Insurance
Health Tips
Ask for a Health Tip
Leave a Health Tip
Home & Family Forums
Friends & Family
Introduce Yourself
Our Front Porch
Money Forums
Budget & Savings
Scams & Fraud
Retirement Forum
Retirement
Social Security
Technology Forums
Computer Questions & Tips
Travel Forums
Destinations
Work & Jobs
Work & Jobs

AARP Online Community
Help
Membership
Unable to renew

Unable to renew

Topic Options

Subscribe to RSS Feed
Mark Topic as New
Mark Topic as Read
Float this Topic for Current User
Bookmark
Subscribe
Printer Friendly Page

All forum topics
Previous Topic
Next Topic

JamesY397975

Newbie

Mark as New
Bookmark
Subscribe
Mute
Subscribe to RSS Feed
Permalink
Print
Report

‎06-20-2025 08:26 AM

Unable to renew

After I enter my CC info, I get a "Processing" screen that never goes away. Tried multiple times with Firefox AND Edge browsers.

0 Kudos

242 Views

Report

All forum topics
Previous Topic
Next Topic

AARPConsumerCare

Community Concierge

Mark as New
Bookmark
Subscribe
Mute
Subscribe to RSS Feed
Permalink
Print
Report

‎06-20-2025 01:19 PM

Hi JamesY397975. I'm sorry to hear you're having trouble renewing your membership. You can contact us by chat, text, or phone, and we'd be happy to help you with renewing. Visit https://aarp.info/3epCObA for our contact information. Thanks for being a member. - Brandon C.

0 Kudos

214 Views

Report