Content starts here
CLOSE ×
Search
Reply
Newbie

Unable to renew

After I enter my CC info, I get a "Processing" screen that never goes away. Tried multiple times with  Firefox AND Edge browsers.

0 Kudos
890 Views
3
Report
Community Concierge

Hi JamesY397975. I'm sorry to hear you're having trouble renewing your membership. You can contact us by chat, text, or phone, and we'd be happy to help you with renewing. Visit https://aarp.info/3epCObA for our contact information. Thanks for being a member. - Brandon C.

0 Kudos
862 Views
2
Report
Contributor

same

0 Kudos
436 Views
1
Report
Community Concierge

I'm sorry about the frustration the online renewal has caused, @RebeccaS231635. We're here to help. You can renew by phone at 1-888-687-2277 Monday - Friday 8:00am - 8:00pm ET. If you prefer you can also renew by mail. You can find directions on how to renew by mail here https://aarp.info/2ThqyTa We really apprecaite you being a member. - Brandon C.

0 Kudos
419 Views
0
Report
cancel
Showing results forย 
Showย ย onlyย  | Search instead forย 
Did you mean:ย 
Users
Need to Know

"I downloaded AARP Perks to assist in staying connected and never missing out on a discount!" -LeeshaD341679

AARP Perks

More From AARP